Food service supervisor

Boston Pizza; Banff; On-site; CAD 21,000 - 30,000; Full time

Job summary

BOSTON PIZZA (BANFF) in Banff, AB is seeking a Food Service Supervisor to lead staff and ensure top-quality service. The role requires overseeing food preparation, training team members, managing schedules and inventory, and addressing guest concerns in a busy restaurant.

Candidates should have 2–3 years of related experience, a high school diploma, and strong English communication. This permanent, full-time position offers day to night shifts in a fast-paced setting.

Qualifications

• Fluent in English.
• High school diploma or equivalent.
• 2–3 years of related experience in food service.
• Supervise servers, kitchen staff and helpers.
• Client-focused with strong interpersonal skills.
• Flexible, dependable and a good team player.
• Willing to work in a fast-paced restaurant environment.
• Able to work long hours across day/evening/nights/weekends.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff on duties, sanitation and safety procedures.
• Estimate ingredients and supplies needed for meals.
• Ensure food quality and service meet standards.
• Address customer complaints or concerns promptly.
• Maintain records of stock, repairs, sales and waste.
• Prepare and submit reports.
• Establish methods to meet work schedules.

Skills

Interpersonal skills

Teamwork

Client-focused

Dependable

Flexible

Education

High school diploma

Job description

Employer Name: BOSTON PIZZA (BANFF)
Position: Food service supervisor
No. of vacancies: 1
Salary: $18.30 hourly / 35 to 40 hours per week
Employment type: Permanent employment, Full-time
Location: #201, 225 Banff Avenue, Banff, AB T1L 1A2

BOSTON PIZZA (BANFF), situated in #201, 225 Banff Avenue, Banff, AB T1L 1A2, is currently looking for applications for the role of Food Service Supervisor, who is a self-motivated individual with excellent interpersonal skills. The selected candidate must start work promptly. The available positions are for Permanent employment or full-time jobs. The shift times for this position are Day, Evening, Night, Weekend and Shift.

• The candidate must establish methods to meet work schedules.
• The candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food.
• The candidate must train staff on job duties, sanitation, and safety procedures.
• The candidate must estimate the ingredients and supplies needed for meal preparation.
• The candidate must ensure that the food and service meet quality control standards.
• The candidate will be responsible for addressing customer complaints or concerns.
• The candidate will be responsible for maintaining records of stock, repairs, sales, and waste.
• The candidate must prepare and submit reports.

Job Requirements

• The candidate should be fluent in the English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• The ideal candidate will have at least 2 to 3 years of experience in a related industry.
• The candidate must supervise food and beverage servers, kitchen and food service helpers, and staff in various areas of responsibility.
• The candidate should be client-focused.
• The candidate should have efficient interpersonal skills.
• The candidate should be flexible.
• The candidate should be a good team player.
• The candidate should be dependable.

Work setting

• The candidate should work in restaurants that are generally fast-paced and require the utmost efficiency.

Work conditions and physical capabilities

• The candidate should be able to work effectively in a fast-paced and busy environment.
• The candidate should be willing to work under pressure.
• The candidate must be willing to work long hours in various positions, including those that require sitting, standing, and walking, as well as those that involve physical activity.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate must be willing to walk for long periods of time.
• The candidate must perform physically demanding tasks as part of their daily work.
• The candidate should have an eye for detail.
• The candidate should receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.