food service supervisor

Tim Hortons; Alberta; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated Food Service Supervisor to lead a dynamic team in a fast-paced environment. This role involves supervising food preparation staff, ensuring quality control, and addressing customer concerns. The ideal candidate will possess strong interpersonal skills and a client-focused approach, thriving under pressure while maintaining a positive work atmosphere. Join a company committed to supporting newcomers and providing a collaborative workplace where your contributions make a difference in the community.

Benefits

Group insurance benefits

Qualifications

• 1-2 years of experience in food service management.
• Ability to train staff in sanitation and safety procedures.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality and service meet standards.
• Address customer complaints efficiently.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Job description

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• 16-20 people

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Group insurance benefits

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)