FOOD SERVICE MANAGER

Southbridge Care Homes; London; On-site; CAD 65,000 - 85,000; Full time

Job summary

Southbridge London East in Ontario is seeking a Food Service Manager to oversee all aspects of Food & Dietary Services in the home, ensuring residents receive nutritious meals and smooth daily operations.

Reporting to the Executive Director, you will lead dietary staff, manage budgets, coordinate menus, ensure Public Health compliance, and liaise with residents and families to meet dietary needs.

Qualifications

• Current membership in the Canadian Society of Nutritional Management (C.S.N.M.) or a Registered Dietitian.
• Post-secondary education in dietary management and the successful completion of a recognized Food Services Program.
• Minimum 2 years dietary management experience in a long-term care setting.
• Member of a recognized Food Service Supervisor’s Association.
• Strong leadership skills to direct the work of employees.
• Superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships with clients.

Responsibilities

• Plan, organize and provide high-quality dietary services for residents of each facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities
• Participate in the budgeting process; is accountable for the departmental budget and food costs.

Skills

Leadership

Organizational skills

Time management

Multitasking

Communication skills

Union experience

OH&S knowledge

Customer focus

Education

Post-secondary education in dietary management and recognized Food Services Program

CSNM member or Registered Dietitian

Job description

Posted Tuesday, September 1, 2026 at 4:00 AM

Home: Southbridge London East, Long term care

Vacancy: Full time, permanent

Southbridge Care Homes owns and operates several long-term care and retirement homes throughout many urban and rural areas across Ontario.

Since 1967, we’ve been building a foundation of innovation and success for operating long term care homes and retirement communities. We are redeveloping our communities so that we may continue to provide consistent, high-quality care for our residents now and in the future.

Reporting to the Executive Director, the Food Service Manager is accountable for all aspects of Food & Dietary Services within the home to meet the nutritional needs of residents, and to ensure the effective and efficient preparation and delivery of food to the residents.

RESPONSIBILITIES

• Plan, organize and provide high-quality dietary services for residents of each facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities
• Participate in the budgeting process; is accountable for the departmental budget and food costs.

QUALIFICATIONS

• Current membership in the Canadian Society of Nutritional Management (C.S.N.M.) or a Registered Dietician required
• Post-secondary education in dietary management and the successful completion of a recognized Food Services Program.
• Minimum 2 years dietary management experience in a long-term care setting.
• Member of a recognized Food Service Supervisor’s Association.
• Strong leadership skills to direct the work of employees.
• Superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships with clients.

Southbridge’s mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

Note: At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.