FOOD SERVICE MANAGER

Southbridge Care Homes; St. Catharines; On-site; CAD 52,000 - 58,000; Full time

Job summary

Southbridge Care Homes is seeking a Food Service Manager for Garden City Manor in Ontario. You will lead the dietary services, ensure safe, high-quality meals, and oversee staff to meet regulatory standards and resident needs.

The role involves both office-based work and hands-on management within the home. Strong leadership, organizational, and communication skills are essential, with on-call rotation and compliance with safety standards.

Qualifications

• Membership with the Canadian Society of Nutritional Management (C.S.N.M.) or the College of Dietitians of Ontario required.
• Minimum 2 years dietary management experience in a long-term care setting.
• Strong leadership skills to direct the work of employees.
• superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships.
• Flexibility to participate in the manager on-call rotation schedule.

Responsibilities

• Plan, organize and provide high-quality dietary services for residents of the facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities.
• Participate in the budgeting process; be accountable for the departmental budget and food costs.

Skills

Leadership

Organization

Time management

Multi-tasking

Communication

OH&S knowledge

Customer focus

Flexibility

Union experience

Budgeting

Education

Canadian Society of Nutritional Management member or College of Dietitians of Ontario

Job description

Posted Wednesday, August 12, 2026 at 4:00 AM

Home: Garden City Manor,Long Term Care

Salary Range: $52,000 - $58,000

Status: Full-time vacancy, 9-5pm

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Reporting to the Executive Director, the Food Service Manager provides overall leadership and direction for the Food Service Department. Ensures that residents receive safe, nutritious, and high-quality meals that meet individual dietary needs while promoting a positive dining experience. This position ensures compliance with regulatory standards, organizational policies, and best practices to support the health, well-being, and satisfaction of residents.

This position involves both office-based work and active presence in all areas of nutrition and food service operations within the home. Worked hours are aligned to meet the operational requirements of the home. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting. Interacts daily with residents, staff, and visitors, requiring professionalism, patience, and strong communication skills. At all times must follow infection control, food safety, and occupational health and safety standards.

Key Responsibilities:

• Plan, organize and provide high-quality dietary services for residents of the facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities
• Participate in the budgeting process; be accountable for the departmental budget and food costs.

Knowledge and Skills Required:

• Current membership with the Canadian Society of Nutritional Management (C.S.N.M.) or the College of Dietitians of Ontario required.
• Minimum 2 years dietary management experience in a long-term care setting.
• Strong leadership skills to direct the work of employees.
• Superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships with clients.
• Flexibility to participate in the manager on-call rotation schedule. More information will be provided during the interview process.
• A negative vulnerable sector check completed within 6 months of hire date.
• Completion of a 2 Step TB Skin test within the last 12 months.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.