REGIONAL FOOD SERVICE MANAGER

Southbridge Care Homes Inc; Ottawa; On-site; CAD 70,000 - 75,000; Full time

Job summary

Southbridge Care Homes Inc. is seeking a Regional Food Service Manager to lead dietary services across multiple Ontario homes, ensuring safe, nutritious meals and regulatory compliance.

Reporting to the VP of Operational Excellence, you will plan, supervise dietary staff, manage budgets, and drive continuous improvement in food service operations. The role involves extensive travel to homes, possible overnight stays, and participation in an on-call rotation to support resident satisfaction and

Qualifications

• The candidate must hold CSNM membership or be a College of Dietitians of Ontario member.
• Minimum 2 years of dietary management experience in a long-term care setting.
• Strong leadership, organization, and communication skills; able to lead unionized staff.

Responsibilities

• Plan, organize and provide high-quality dietary services for residents.
• Apply continuous quality improvement to workflows, production and service changes.
• Select, supervise and motivate dietary staff; ensure teamwork and high productivity.
• Ensure food prep/storage areas meet Public Health requirements.
• Maintain records per policies, including regular/therapeutic menus.
• Liaise with residents, families, staff, officials on care needs and activities.
• Participate in budgeting; be accountable for departmental budget and costs.
• Support Environmental department with product ordering and general tasks.

Skills

Leadership

Organizational skills

Time management

Communication skills

Staff supervision

Customer-focused

Teamwork

On-call rotation willingness

Education

CSNM member or College of Dietitians of Ontario

Job description

Posted Wednesday, July 29, 2026 at 4:00 AM

Region: Eastern Ontario, including the 401 corridor from Pickering to Kingston, up to Cornwall and north through the Ottawa region.

Salary Range: $70,000 - $75,000

Status: Full-time vacancy

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Reporting to the VP of Operational Excellence, The Regional Food Service Manager provides leadership, guidance, and operational support to home-level Food Service teams across multiple locations to ensure consistent delivery of safe, nutritious, and high-quality meals. This role supports compliance with regulatory standards and corporate policies through audits, training, and performance monitoring. Working collaboratively with Dietitian Consultants and home-level managers, the position drives continuous improvement in food service operations and enhances resident satisfaction.

This position involves extensive travel to and from homes and may require over night stays from time to time. An active presence is required in all areas of nutrition and food service operations across multiple homes. Work hours are aligned to meet the operational requirements of the homes. The employee must be able to manage multiple tasks and deadlines in a fast-paced, team-oriented setting. Interacts daily with residents, staff, and visitors, requiring professionalism, patience, and strong communication skills. At all times must follow infection control, food safety, and occupational health and safety standards.

Key Responsibilities:

• Plan, organize and provide high-quality dietary services for residents of the facility.
• Apply continuous quality improvement principles, best practices, and standardization to workflow, performance, production, and changes to service and dietary requirements to meet legislative requirements.
• Select, supervise and motivate dietary staff; ensure dietary staff works as a team, ensure a high level of productivity and better use of staff capabilities.
• Ensure the environment of all food preparation and storage areas meets Public Health requirements.
• Maintain all records in accordance with policies, procedures, and legislative requirements, including the implementation and posting of all regular and therapeutic menus.
• Liaise and consult with residents, families, team members, government officials, and professionals in relation to resident care needs and department activities
• Participate in the budgeting process; be accountable for the departmental budget and food costs
• Support the Environmental department with product ordering and general tasks.

Knowledge and Skills Required:

• Current membership with the Canadian Society of Nutritional Management (C.S.N.M.) or the College of Dietitians of Ontario required.
• Minimum 2 years dietary management experience in a long-term care setting.
• Strong leadership skills to direct the work of employees.
• Superb organizational, time management, and multi-tasking skills.
• Experience managing employees within a unionized setting.
• Knowledge of Occupational Health & Safety practices, principles, and legislation.
• Excellent oral and written communication skills are essential.
• Customer-focused with a high emphasis on building and maintaining relationships with clients.
• Flexibility to participate in the manager on-call rotation schedule. More information will be provided during the interview process.
• A negative vulnerable sector check completed within 6 months of hire date.
• Completion of a 2 Step TB Skin test within the last 12 months.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.