Food & Consumables Team Lead - Elevate Customer Experience

Walmart Canada; Ottawa; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Ottawa is seeking a Customer Service Associate to assist in leading the Food & Consumables areas, respond to inquiries, and train associates to ensure high levels of service and task completion. You will help greet customers, locate merchandise, and promote products while maintaining a safe, clean store environment.

Responsibilities include coordinating tasks, leading the team at daily huddles, reviewing schedules, and supporting recruitment and growth conversations with the

Qualifications

• Age – 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Coordinate tasks and delegate daily responsibilities per priorities from coaches and management.
• Assess store presentation and implement merchandising changes as needed.
• Lead daily team huddle, share updates, set goals and track productivity.
• Assist in scheduling and People Lead reviews to optimize coverage.
• Support recruiting and onboarding of new associates and partner with the coach in growth conversations.

Skills

Customer Service

Leadership

Team Coordination

Merchandising

Communication

Job description

Walmart Canada in Ottawa is seeking a Customer Service Associate to assist in leading the Food & Consumables areas, respond to inquiries, and train associates to ensure high levels of service and task completion. You will help greet customers, locate merchandise, and promote products while maintaining a safe, clean store environment.

Responsibilities include coordinating tasks, leading the team at daily huddles, reviewing schedules, and supporting recruitment and growth conversations with the