Food Co-worker

IKEA; Toronto; On-site; CAD 27,000 - 38,000; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP with IKEA matching

Annual bonus incentive plan

Flexible spending account

Life insurance

Merchandise and restaurant discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA Canada in Toronto is seeking a Food Co-worker to greet customers, advise on menu items, and ensure a positive dining experience within our restaurant and food market areas.

You will help maintain cleanliness, assist with POS payments, and contribute to daily menu planning and stock replenishment while upholding safety and quality standards.

Qualifications

• Minimum 1 year of related experience.
• Previous hospitality or food service experience preferable, but not required.

Responsibilities

• Meet and greet customers, identify needs, advise on food content and menu choices, and assist with enquiries and complaints.
• Support merchandising and ensure food dishes/products are available, well presented, and maintained at the point of service.

Skills

Customer service

Communication

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

• Minimum 1 year of related experience
• Previous experience in a hospitality or food service role preferable, but not required

A day in your life with us

• Meet and greet the customer, identify their overall needs to support and serve them in the best way by asking the right questions, provide advice about food content and menu choices, and ensure that they have everything they need. Handle any customer enquiries and complaints.
• Implement best practices and actions that enable commercialisation of food dishes and products for competitive advantage in selling points and in meeting with the customer. Merchandise and maintain the food dishes and products to secure food availability, quality, and presentation at the point of service.
• Ensure that the food production, service, and seating areas are clean, maintained, organised, and safe at the start, during and end of shift. Prepare and operate the Point-of-Sale solutions to take payment for customer orders.
• Create the daily food menu from preparation and production planning, using the ingredients and equipment to prepare, produce, cook, and serve the dishes/meals in line with operational and food safety requirements.
• Receive, store, and replenish stock items to secure safe and quality ingredients, and perform operational tasks connected to waste and inventory management processes.

About this work area

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Food Co-worker