Food & Beverage Supervisor

Hilton; Mississauga; On-site; CAD 48,000 - 66,000; Full time

Benefits offered by this job

Incredible travel perks

Mental wellbeing resources

Generous paid time off

Extended health and welfare plans

Pension and RRSP plans

Job summary

Hilton Mississauga/Meadowvale is seeking a Food & Beverage Supervisor to lead banquet events and restaurant outlets, ensuring exceptional guest experiences. You’ll coach Team Members, manage operations, and collaborate with the Banquet Manager to uphold service excellence and financial controls.

The role requires strong leadership, excellent communication, and flexibility to work evenings, weekends, and holidays in a dynamic hotel environment.

Qualifications

• Minimum 3 years of Food & Beverage supervisory or leadership experience.
• Experience managing large events (banquets) is advantageous.
• Valid Food Handler Certification.
• Valid Smart Serve Certification.
• Strong leadership, coaching, and Team Member development skills.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Knowledge of food & beverage operations and basic financial controls.

Responsibilities

• As Food & Beverage Supervisor, oversee banquet events and F&B outlets to deliver outstanding service.
• Support Banquet Manager in planning, coordinating, and executing events.
• Provide leadership and floor supervision in restaurant outlets as needed.
• Develop and coach Team Members to drive engagement and performance.
• Monitor service delivery and guide teams to ensure guest satisfaction.
• Assist with performance reviews and development discussions.
• Coordinate with Housekeeping and Engineering to maintain high standards.
• Support compliance with hotel policies, safety, and budget guidelines.

Skills

Leadership

Team development

Customer service

Communication

Flexibility

Education

Post-secondary education in Hospitality Management, Business, or a related field

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

What will I be doing?

As a Food & Beverage Supervisor, you will play an important role in delivering outstanding service across banquet events and food and beverage outlets. You will support the Banquet Manager in overseeing banquet operations while also providing leadership and floor supervision in restaurant outlets as needed. This position requires a hands‑on leader who is committed to developing Team Members, maintaining service excellence, and supporting operational efficiency.

• Supporting the Banquet Manager in the planning, coordination, and execution of banquet and catering events.
• Providing operational leadership and supervision within restaurant outlets as required to support overall Food & Beverage operations.
• Assisting in the implementation of training programs to ensure high service standards and exceptional guest experiences.
• Coaching, mentoring, and supporting Team Members to drive engagement, productivity, and performance.
• Monitoring service delivery and providing ongoing guidance to ensure successful banquet functions and outlet operations.
• Assisting with performance reviews and development discussions for Team Members under your responsibility.
• Responding to guest inquiries and concerns in a timely, professional, and service‑oriented manner.
• Supporting departmental objectives, budgets, scheduling, policies, and procedures.
• Working within established financial guidelines and contributing to departmental profitability.
• Collaborating with the Chief Steward to manage inventory, control costs, and minimize loss and breakage of china, glassware, silverware, and related equipment.
• Inspecting banquet spaces, public areas, and service areas to ensure cleanliness, maintenance, and operational readiness.
• Coordinating with Housekeeping and Engineering to maintain high standards throughout all event and outlet spaces.
• Supporting menu implementation and collaborating with the Food & Beverage leadership team on guest offerings and service initiatives.
• Participating in monthly inventory counts and stock management processes.
• Supporting revenue‑driving initiatives and encouraging Team Members to maximize sales opportunities.
• Ensuring compliance with all hotel policies, health and safety regulations, food safety standards, and fire and security procedures.
• Building positive working relationships with Team Members across all hotel departments and providing support wherever needed.

Qualifications

What are we looking for?

Required Qualifications

• Minimum 3 years of Food & Beverage supervisory or leadership experience, preferably in banquet operations, restaurants, or hospitality environments.
• Previous experience managing large events (500+ guests)
• Valid Food Handler Certification
• Valid Smart Serve Certification
• Strong leadership, coaching, and Team Member development skills.
• Excellent communication and interpersonal skills.
• Demonstrated commitment to delivering exceptional guest service.
• Flexibility to adapt to a variety of operational situations and business demands.
• Knowledge of food and beverage operations and basic financial controls.
• Positive attitude and professional appearance.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications

• Experience working in both banquet and restaurant environments.
• Knowledge of hospitality point‑of‑sale and financial systems.
• Post‑secondary education in Hospitality Management, Business, or a related field.
• Passion for learning and developing both self and others.

This job is posted for an existing vacancy.

Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. ACCESSIBILITY Hilton Hotels And Resorts Are Committed To Providing Equality Of Services, Access To Facilities For All Our Guests. For More Information On This Hotel's Accessibility For Ontarians With Disabilities (AODA) Policy And Plan, Please Contact The Hotel At [e-mail] Toll Free: 1-844-398-0378

About Us

Join an Award‑Winning Workplace Culture. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive. At Hilton, we don’t just offer jobs—we provide careers built on support, growth, and exceptional benefits that empower you to Thrive personally and professionally. We’re proud to invest in our Team Members’ mental and physical wellbeing, ensuring they feel valued and supported in an inclusive and diverse environment.

When you join Hilton, you gain access to unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world‑class hotels through our Go Hilton travel program
• Mental wellbeing resources – Your health comes first. Eligible Team Members receive free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Extended health and welfare plans – Get added peace of mind with health and wellness benefits that go beyond provincial coverage
• Pension and RRSP plans – We’ve got your future in mind with retirement plans that help you grow your savings
• Discounts and perks through Perkopolis – Enjoy exclusive savings on travel, shopping, tickets, and more!
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.