Food & Beverage Supervisor

Away Resorts Ltd; Cornwall; On-site; CAD 13,000 - 32,000; Full time

Job summary

Une entreprise dynamique recherche un superviseur en restauration pour diriger une équipe dans un environnement animé. Le candidat idéal doit avoir une expérience en F&B, des compétences en leadership et un fort engagement envers l'excellence du service client. Ce rôle implique des responsabilités variées allant de la gestion des équipes à la résolution de problèmes sur place.

Benefits

Réductions sur les vacances Away Resorts

Formations et développement

Qualifications

• Expérience dans un environnement dynamique F&B.
• Capacité à diriger avec confiance.
• Antécédents de succès dans le service client.

Responsibilities

• Diriger une équipe d'assistants F&B et assurer un excellent service.
• Gérer les horaires et le contrôle des coûts alimentaires.
• Gérer les plaintes des clients et maintenir la motivation de l'équipe.

Skills

Leadership

Service Client

Résolution de Problèmes

Education

Certificat de niveau 2 en hygiène

Job description

Salary: Up to £32,000 (Depend on experience)

Salary:£13.21 per hour -Paid weekly!

Hours:Seasonal contract, full time hours!

What we need in a nutshell

We’re looking for a Food and Beverage supervisor who loves being where the action is. We need someone who understands that food and drink are central to a happy holiday. Someone who can look after our guests’ every whim when they eat, drink, and relax in our bars and restaurants.

Who are we?

Gara Rock is a stunning cliff-top boutique hotel in South Devon with panoramic sea views. With a wellbeing spa, a 10-seater cinema and a restaurant overlooking the sea, it’s a truly special place.

Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
• Managing rotas so that we always have the right level of cover.
• Identifying and sharing best practice with team, including upselling effectively
• Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
• Dealing with customer complaints and managing performance within your team
• Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.

One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience and qualities you’ll need

If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:

• Previous experience in a fast-paced and busy F&B environment
• Experience of driving revenue – we can help you with training.
• A problem solver who can manage difficult situations well.
• A champion in delivering excellence in customer service with evidence of previous successes.
• Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.

What we can offer you

• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition
• Training & Development

Our promise to you

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out atwww.awayresorts.co.uk/careers .