Food & Beverage Guest Service Manager

Aimbridge; Church Road; On-site; CAD 50,000 - 70,000; Full time

Job summary

Aimbridge is seeking a Hotel Food & Beverage Guest Service Manager to oversee operations, manage staff, and ensure exceptional guest experiences. This role requires strong leadership and communication skills, alongside a deep understanding of industry standards. Join a team committed to growth and excellence in hospitality.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Wagestream – Stream up to 40% pay as it is earned

24/7 access to employee assistance programme

Free staff parking

Qualifications

• Prior experience in food and beverage management or related field.
• Deep understanding of food and beverage industry standards.
• Commitment to delivering exceptional guest experience.

Responsibilities

• Oversee all aspects of food and beverage operations.
• Recruit and manage staff, ensuring high levels of customer service.
• Develop menus and maintain inventory and budgets.

Skills

Leadership

Communication

Organisational skills

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Free staff parking

A day in the life of…

As Hotel Food & Beverage Guest Service Manager you’ll be responsible for overseeing all aspects of the food and beverage operations. This includes recruiting. managing staff, ensuring high levels of customer service, developing menus, maintaining inventory and budgets, and enforcing health and safety regulations. The manager must also monitor industry trends, analyse sales and financial reports, and work with marketing and sales teams to promote the hotel's food and beverage offerings. The role requires exceptional leadership, communication, and organisational skills, as well as a deep knowledge of food and beverage industry standards and best practices.

You'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Prior experience in food and beverage management or a related field.
• A deep understanding of food and beverage industry standards and best practices.
• You’ll be an inspirational leader with first class communication, and organisational skills.
• You’ll be equipped with a commitment to delivering an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.