Food & Beverage Floor Supervisor, Farm & Fire

Pursuit Collection; Banff; On-site; CAD 80,000 - 100,000; Full time

Job summary

A distinctive hospitality company in Banff is seeking a Food & Beverage Manager. The successful candidate will work closely with the management team to maintain high service standards, supervise staff, and ensure effective operations. Ideal applicants will have a solid background in food and beverage, exceptional customer service skills, and experience in a leadership role. Join us to enhance guest experiences and foster a team-oriented atmosphere. Competitive pay starts at $21.00/hour, with various perks to enjoy.

Benefits

Inclusive global team

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to mental health resources

Qualifications

• Must have strong communication and customer service skills.
• Experience in food and beverage operations is required.
• A background in a leadership role is considered an asset.

Responsibilities

• Ensure highest service standards with management team.
• Supervise outlet’s staff efficiently.
• Lead the team positively and recognize achievements.
• Oversee daily F&B operations and logistics.
• Responsible for all aspects of restaurant P/L.
• Assist in recruitment and training of team members.

Skills

High attention to detail

Good communication skills

Strong customer service skills

Experience with cash control procedures

Food & Beverage background

Leadership experience

Ability to thrive in fast-paced environments

Experience with operational management

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Role & Responsibilities

• Work closely with the food and beverage management team to ensure the highest standards of service are met
• Assist in the efficient supervision of the outlet’s staff
• Lead the team with a positive attitude and recognize a job well done
• Provide daily oversight of F&B operations, including function and logistics organization, increasing sales and profitability, establishment and consistent delivery of exceptional guest service standards
• P/L responsibility for all aspects of the restaurant
• Assist with the recruitment, training, development and retention of high‑quality team members
• Anticipate key issues and informational needs and be prepared to discuss ongoing performance and functions that will enhance the performance of food and beverage operations
• Become deeply ingrained in the operations of food and beverage in order to drive employee satisfaction, guest satisfaction and financial performance
• Provide leadership and coaching that fosters an environment of problem solving, service, teamwork, accuracy and speed, improved business practices and attract and retain superior talent on our team
• Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
• Provide support to all of the Company’s research and guest satisfaction programs
• All day‑to‑day operational issues providing daily supervision to the restaurant
• Assist with training, staffing, development, staff meetings, scheduling and payroll submissions
• Assist with planning and execution of functions
• Ordering, inventory and stock stake
• Coding and remittance of all invoices
• Cross promotion of all Pursuit attractions and divisions

Required Skills & Qualifications

• High attention to detail and good communication skills
• Strong customer service skills
• Experience with cash control procedures
• Food & Beverage background
• Experience in a similar leadership role an asset
• Thrives in a fast‑paced and high‑energy work environment
• Experience with best‑in‑class operating systems, training, staff development and the operational management of large and complex operations
• To honor our commitment to be “Always Honest” all employees must consent to a criminal record check

The starting wage for this role is $21.00/hour.

About Us

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa‑Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

PURSUIT PERKS

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidised mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognising that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.