Food & Beverage Executive Assistant (Maternity Coverage – 12 Months)

Fairmont Hotels & Resorts; Municipality of Jasper; Vor Ort; CAD 57.000 - 60.000; Vollzeit

Benefits dieser Stelle

Annual salary 57k–60k CAD

Staff accommodation assistance

One complimentary meal per shift

Travel program discounts

Wellness platform and lifestyle perks

Access to staff activities and events

Career growth across 5,700+ properties

Zusammenfassung

Fairmont Jasper Park Lodge invites a guest-focused professional to join our Front Office/Guest Services team. You will support VIP requests, manage communications across departments, and assist with payroll records and reporting for the F&B and Kitchen teams.

Ideal candidates have experience in Front Office and F&B operations, strong interpersonal skills, and the ability to thrive in a fast-paced luxury environment in Jasper, Alberta.

Qualifikationen

• Experience in Front Office and Guest Services roles.
• Knowledge of F&B operations is required.
• Strong communication and organizational skills.

Aufgaben

• Provide professional, engaging service to guests.
• Coordinate with F&B and Kitchen teams as needed.
• Prepare and maintain reports and payroll/vacation records for F&B & Kitchen.
• Support in department meetings and communication boards.

Kenntnisse

Opera PMS

Guest services

Communication

Teamwork

Ausbildung

Hospitality diploma/degree

Tools

Opera Sales & Catering

Jobbeschreibung

Company Description

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Job Description

What you will be doing

Reporting to the Assistant Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Follow departmental policies, procedures and service standards
• Liaise with Assistant Director of F&B & Executive Chef to ensure we are achieving our VOG, LQA, and Budget
• Participate in the creation, implementation and follow up on action plans related to EES feedback
• Collaborate with Restaurant Outlet Managers & Sous Chefs to ensure that each outlet’s vision and goals are achieved
• Effectively communicates the offering for all food and beverage outlets within the hotel
• Assists in the development of menu packages to drive outlet business
• Active participation in department head and F&B and Kitchen departmental meetings, team building efforts and other activities
• Ensure that VIP profile and requests are distributed to the F&B & Kitchen operations team
• Ensure all allergy and special dietary requests are communicated to the F&B & Kitchen operations team
• Prepare weekly, monthly, quarterly and annual reports as required
• Providing administrative support to the F&B & Kitchen teams.
• Monitoring and maintaining payroll, vacation and statutory holiday records for the F&B & Kitchen department.
• Manage employee files and make sure all appropriate paperwork is completed
• Attending meetings as minute-taker
• Posting and updating all information in departments and on communication board, and maintaining these spaces
• Further developing and maintaining a constructive, harmonious and communicative working relationship between departments
• Coordinate menu design and marketing efforts of printing and distribution in a timely manner
• Follow all safety and sanitation policies
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles
• Other duties as assigned

Qualifications

Your experience and skills include:

• Knowledge of the duties of all Front Office and Guest Services areas
• Knowledge of F&B operations required
• Proficiency in Opera PMS required
• Proficiency in Opera Sales & Catering an asset
• Hospitality diploma/degree is an asset
• Current First Aid certification an asset
• Completion of Train the Trainer, Interaction Management an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work independently as well as cohesively with fellow colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

About the Application Process

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Perks & Benefits

• Annual salary of $57,000 - $60,000/year
• Subsidized staff accommodation assistance provided
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler(subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park LodgeGolf Course
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodgeand over 5,700 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [e-mail]