Food and Beverage Supervisor

Hyatt Hotels Corporation; Kamloops; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading hospitality company seeks a dedicated supervisory professional for their bar or restaurant. The ideal candidate will enhance guest experiences by effectively communicating needs and resolving issues. This role requires a strong knowledge of beverages and a commitment to high standards of service. Flexibility to work evenings and weekends is essential.

Qualifications

• Minimum of two years of bar or restaurant supervisory experience.
• Strong knowledge of liquor, beer, and wine.

Responsibilities

• Handle guest problems and complaints effectively.
• Establish and maintain open, collaborative relationships with colleagues.

Skills

Communication

Problem Solving

Teamwork

Job description

Job Description and Qualifications

This role involves improving service by communicating effectively and assisting individuals to understand guest needs, providing guidance, feedback, and coaching when necessary.

• Handle guest problems and complaints effectively.
• Establish and maintain open, collaborative relationships with colleagues and ensure the same within the team.
• Willingness to work evenings, weekends, and holidays is required.

Qualifications

Minimum of two years of bar or restaurant supervisory experience, preferably in a luxury setting.

• Strong knowledge of liquor, beer, and wine.
• Ability to lift/carry up to 50 pounds with or without reasonable accommodations.
• Professional conduct, sound judgment, high integrity, and a strong work ethic are essential.