Food and Banquet Manager

Saltwater Bakery + Provisions; Prince Rupert; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hotel in Prince Rupert, BC is seeking a Food and Banquet Manager to oversee banquet operations and ensure exceptional service delivery. The ideal candidate will have a strong background in food & beverage management, excellent leadership skills, and the ability to manage costs effectively. This full-time role requires at least 3 years of relevant experience and certifications in health and safety.

Qualifications

• Minimum of 3 years of supervisory or management experience in banquet or food & beverage operations.
• Experience with food costing, inventory management, and budgeting.
• Must obtain WHMIS, Serving It Right, and Food Safe Level 1 certifications.

Responsibilities

• Oversee all banquet operations and catering services.
• Ensure high guest satisfaction and efficient departmental performance.
• Maintain standard operating procedures and track inventory.

Skills

Leadership

Communication

Organizational Skills

Financial Acumen

Event Logistics

Education

Post-secondary education in hospitality or culinary management

Tools

Catering software

Property management systems

Job description

Description

The Crest Hotel is seeking a skilled and service-driven Food and Banquet Manager to join our leadership team in beautiful Prince Rupert, British Columbia. This role is a full-time position with 40 hours per week of work and ideal for a hospitality professional with a strong background in food & beverage service, event coordination, and staff leadership. As a key department head, the Food and Banquet Manager is responsible for overseeing all banquet operations, catering services, room service execution, and overall food service coordination for the hotel. Working closely with the Executive Chef and reporting to senior leadership, the successful candidate will ensure seamless service delivery, high guest satisfaction, and efficient departmental performance across events, in-room dining, and banquets. The Food and Banquet manager needs to be highly organized with the ability and experience to maintain standard operating procedures for banquet and room service operations as well as track inventory and manage ordering in a cost-effective way. This financial acumen will also be needed in supporting the growth of the departmental budget, monitoring operating costs, and helping to identify cost savings and revenue growth opportunities. We’re looking for a hands-on leader with at least 3 years of experience in managing food and beverage or banquet operations as well as excellent communication, operational knowledge, and a passion for creating memorable dining and event experiences. Preference will be given to candidates with post-secondary education in hospitality or culinary management. All candidates must be 19 years of age or older and capable of passing a criminal record check. Maintaining and enforcing health and safety procedures for the benefit of our staff and guests is a significant responsibility for this position, which is why if the successful candidate does not already have WHMIS, Serving It Right, and Food Safe Level 1 certifications, they must be willing to obtain them once hired.

Qualifications

• Minimum of 3 years of supervisory or management experience in banquet or food & beverage operations, preferably in a full-service hotel or catering environment.
• Strong knowledge of event logistics, food service best practices, and guest service standards.
• Proven leadership and staff management capabilities, including training, scheduling, and performance development.
• Excellent communication and organizational skills, with the ability to multitask in a fast-paced setting.
• Financial acumen including experience with food costing, inventory management, and budgeting.
• Experience with banquet event orders (BEOs), catering software, or property management systems is an asset.
• Post-secondary education in hospitality or culinary management is preferred.
• WHMIS, Serving It Right, and Food Safe Level 1 certifications are required or must be obtained upon hire.
• Must be 19+ years of age and successfully complete a criminal record check.