FOH Manager — Leadership & Guest Experience

Moxies; Campbell River; On-site; CAD 70,000 - 110,000; Full time

Job summary

Moxies is seeking a dynamic Leadership Team member to drive guest experiences across our Canada locations. You will mentor and develop managers, foster a culture of excellence, and partner with General Managers to grow sales and guest satisfaction.

Join a growth-focused brand with 50+ locations, where leadership development seminars and hands-on coaching are part of daily life. If you are energetic, inclusive, and committed to continuous improvement, this is your role.

Qualifications

• Leadership experience in a full-service restaurant or bar.
• Proven leadership skills: desire to develop and motivate the people around you to always be their best.
• Energetic and positive.
• Strong patience and communication skills.
• Drive for continuous improvement.
• Committed to being inclusive and embracing diversity.
• Experience in leadership development an asset.

Responsibilities

• Role modelling hospitality to our guests and team members.
• Communicating and connecting with guests to ensure satisfaction at an exceptional level.
• Implement initiatives to increase sales and increase profit.
• Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions.
• Assist in developing Supervisors.
• Oversee all front-of-house leader areas to ensure success.

Skills

Leadership

People development

Communication

Hiring & onboarding

Team motivation

Job description

Moxies is seeking a dynamic Leadership Team member to drive guest experiences across our Canada locations. You will mentor and develop managers, foster a culture of excellence, and partner with General Managers to grow sales and guest satisfaction.

Join a growth-focused brand with 50+ locations, where leadership development seminars and hands-on coaching are part of daily life. If you are energetic, inclusive, and committed to continuous improvement, this is your role.