FOH Management - Assistant Manager - Greater Toronto Area

Moxies; Toronto; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Health & dental benefits

Career development and training

Employee Assistance Program

Employee discounts with partner brands

Job summary

MOXIES is seeking a talented leader to join our Leadership Team across our growing Canadian and U.S. restaurants.

You will guide front-of-house and back-of-house operations, mentor supervisors, and help shape a memorable guest experience with a focus on development and succession planning. As part of our expansion, you will collaborate with senior leaders, participate in interviews and onboarding, and lead initiatives to drive sales and profitability while upholding our standards of hospitality

Qualifications

• Leadership experience in a full-service restaurant or bar.
• Proven leadership skills: motivate others to be their best.
• Energetic and positive, with strong communication.
• Drive for continuous improvement and inclusion.

Responsibilities

• Role modelling hospitality to guests and team members.
• Communicate with guests to ensure satisfaction at an exceptional level.
• Implement initiatives to increase sales and profitability.
• Assist in hiring: interviewing, onboarding and training for multiple positions.
• Develop Supervisors and oversee front-of-house leader areas.
• Oversee all front-of-house operations to ensure success.

Skills

Leadership

Communication

Team development

Hiring & onboarding

Sales & profitability

Job description

MOXIES has been proudly serving local customers for over 35 years, and we continue to grow with the best people on our team! With 66 restaurants in Canada and the US, you need not look any further than your local MOXIES to understand the secret of its success: employees who enjoy a lively, energetic, and fun work atmosphere; the opportunity to create a memorable dining experience for our guests every day; a competitive wage and benefits package; and opportunities to grow personally and professionally.

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Role modelling hospitality to our guests and team members
• Communicating and connecting with guests to ensure satisfaction at an exceptional level
• Implement initiatives to increase sales and increase profit
• Assist in hiring process, including conducting interviews, onboarding, and training for multiple positions
• Assist in developing Supervisors
• Oversee all front-of-house leader areas to ensure success

Key Requirements

• Leadership experience in a full-service restaurant or bar
• Proven leadership skills: desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Strong patience and communication skills
• Drive for continuous improvement
• Committed to being inclusive and embracing diversity
• Experience in leadership development an asset

Opportunities

With Our Company, You Will Have The Chance To

• Gain valuable leadership skills and experience
• Grow your career in our rapidly expanding company
• Cultivate your own development by working with senior leaders
• Attend leadership development seminars and conferences
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA

Benefits & Perks

• Competitive salary
• Medical, dental and life insurance benefits
• A personalized career development plan and training opportunities
• Employee and Family Assistance Program (counselling, wellness services, etc.)
• Employee discounts with Denny’s Canada, Sandman Hotel Group, Moxies Grill & Bar, Chop, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, Grouse Mountain, and more.

About Moxies

Founded in Calgary in 1986, MOXIES is a premium casual restaurant chain that operates in 66 locations in both Canada and the US. Our restaurants are both company-owned and franchised operations, located in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, New Brunswick, Nova Scotia, Newfoundland, Texas, and Florida. The brand has plans for further expansion across North America, with several new units already in development.

Every MOXIES is richly decorated and provides an upscale dining environment where everyone feels comfortable. With an emphasis on stellar service combined with a full-service menu, our guests gather at MOXIES for a delicious and memorable dining experience.

Our menu offers globally inspired flavors made with fresh ingredients and served with a friendly, fun and energetic approach to hospitality. We don’t simply hire outstanding people, we build outstanding teams that are recognized industry-wide for their passion, innovation, spirit, creativity, and dedication. MOXIES attracts the kind of people that make work feel like play; the kind of people who are full of life with a talent for making others feel special.