Flooring Solutions Specialist - Flexible Hours

The Home Depot; Ottawa; On-site; CAD 25,000 - 26,000; Full time

Job summary

The Home Depot Canada is seeking a friendly Sales Associate who helps customers find the right solutions for their projects and delivers fast, attentive service. You will engage customers, share product knowledge, and guide them to appropriate merchandise.

In Ottawa, you’ll promote services, maintain store cleanliness, and contribute to a safe, welcoming shopping environment through a flexible schedule that may include evenings and weekends.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or trade experience is an asset.

Responsibilities

• Following Home Depot's GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
• Ask open ended questions about the customer's projects to determine their needs and level of expertise
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
• Discuss available options (good, better, best) and suggest related items/services outside of department

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma

Job description

The Home Depot Canada is seeking a friendly Sales Associate who helps customers find the right solutions for their projects and delivers fast, attentive service. You will engage customers, share product knowledge, and guide them to appropriate merchandise.

In Ottawa, you’ll promote services, maintain store cleanliness, and contribute to a safe, welcoming shopping environment through a flexible schedule that may include evenings and weekends.