Customer-First Front End Specialist

The Home Depot Canada; Ottawa; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot Canada is seeking a Front End Associate in Ottawa, ON who thrives on helping customers, processes transactions accurately, and guides shoppers to the right solutions for their projects. You’ll work at the assisted checkout and enjoy a fast-paced, team-based environment.

We value a friendly, proactive attitude and 1–2 years of retail or cash-handling experience. Flexible scheduling, excellent customer service skills, and safety awareness are essential.

Qualifications

• High school diploma or equivalent required.
• 1–2 years retail or cash experience is an asset.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and guide them through the checkout process to minimize wait times.
• Demonstrate product knowledge and suggest add-on services such as Credit, Extended Warranty, Tool Rental, Pro Services.
• Maintain safety, follow loss prevention procedures and keep the front-end area organized.

Skills

Interpersonal skills

Cash Handling

Education

Highschool Diploma or Equivalent

Job description

The Home Depot Canada is seeking a Front End Associate in Ottawa, ON who thrives on helping customers, processes transactions accurately, and guides shoppers to the right solutions for their projects. You’ll work at the assisted checkout and enjoy a fast-paced, team-based environment.

We value a friendly, proactive attitude and 1–2 years of retail or cash-handling experience. Flexible scheduling, excellent customer service skills, and safety awareness are essential.