Tool Rental Advisor - Flexible Schedule

The Home Depot; Ottawa; On-site; CAD 26,000 - 27,000; Full time

Job summary

The Home Depot in Ottawa is seeking a Sales Associate to provide fast, friendly service, assess customer needs, and guide customers to the right project solutions. You will greet, engage, and thank customers while building product knowledge across departments.

Responsibilities include promoting services, assisting with stock maintenance, and maintaining safety standards in a busy retail environment. A high school diploma and 1–2 years of retail experience are assets.

Qualifications

• High School diploma or equivalent.
• 1–2 years retail or trade experience is an asset.

Responsibilities

• Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
• Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department.
• Ask open ended questions about the customer’s projects to determine needs and expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Ottawa is seeking a Sales Associate to provide fast, friendly service, assess customer needs, and guide customers to the right project solutions. You will greet, engage, and thank customers while building product knowledge across departments.

Responsibilities include promoting services, assisting with stock maintenance, and maintaining safety standards in a busy retail environment. A high school diploma and 1–2 years of retail experience are assets.