Flooring Associate

J.D. Irving, Limited; Amherst; On-site; CAD 32,000 - 42,000; Full time

Job summary

J.D. Irving, Limited is hiring a Flooring Associate in Amherst, Nova Scotia to help customers select the right products and understand their needs. You will drive sales, share product knowledge and ensure excellent service while maintaining safety standards.

The role requires strong communication, a team mindset, and the ability to lift 55 lbs with flexible days/evenings/weekends. Training on the D635 order system and product knowledge is provided.

Qualifications

• Grade 12 diploma or equivalent considered an asset.

Responsibilities

• Drive sales through customer engagement, suggestive selling and sharing product knowledge.
• Clarify customer needs and guide them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Produce quotes and material lists and follow up.

Skills

Communication skills

Team player

Sales and customer service

Attention to detail

Lift 55 lbs

Flexible scheduling

Operate order system (D635)

Education

Grade 12 diploma or equivalent

Job description

As a Flooring Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions
• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalentconsidered an asset

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.