Yard Associate

J.D. Irving, Limited; Truro; On-site; CAD 31,000 - 42,000; Full time

Job summary

J.D. Irving, Limited is seeking a Yard/Gatehouse Associate in Canada to uphold safety, service, and merchandising standards. The role involves physical tasks, learning products and policies, and assisting customers with information, sales, and deliveries.

The position requires excellent communication, teamwork, and the ability to lift 55 lbs. Rotating shifts including days, evenings and weekends are expected; forklift training is provided, as is training on the D365 system to process orders.

Qualifications

• Excellent communication and teamwork.
• Sales and customer service experience.
• High attention to detail.
• Ability to lift up to 55 lbs.
• Willingness to work days/evenings/weekends (rotating shifts).
• Ability to learn and operate the D365 system for order processing.

Responsibilities

• Provide superior customer service – greet customers, provide information, complete sales, and arrange deliveries.
• Maintain store standards – inventory, replenishment and merchandising.
• Learn about new products and attend department-specific training when provided.
• Work safely by following all safety standards.
• Prepare invoices, quotes, credit invoices and delivery invoices.
• Follow computerized operating system to keep inventory up to date in system.
• In-house forklift training to be provided (21+ years of age).

Skills

Communication

Teamwork

Sales experience

Attention to detail

Lift 55 lbs

Shift flexibility

Weather readiness

Tools

D365

Job description

As a Yard/Gatehouse Associate, you will need to maintain the highest standards of safety, service and merchandising. The job can be quite physical and involves standing, walking and lifting. You will need to learn our products and policies and seek assistance when asked a question that you are unable to answer, or you need help lifting a heavy item.

• Provide superior customer service – this includes greeting customers, providing information, completing sales, and arranging deliveries
• Maintain store standards – Inventory, Replenishment and Merchandising
• Learn about new products and attending department specific training when provided
• Work safely by following all safety standards.
• Prepare invoices, quotes, credit invoices and delivery invoices.
• Follow computerized operating system to keep inventory up to date in system if receiving new products or writing off the product through theft or damage.
• In-house forklift training to be provided (21+ years of age).

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to work days/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D365) used to process orders
• Willingness to work in all weather conditions

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.