Floor Supervisor

The Lost Land; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading restaurant in Toronto is seeking a dedicated Floor Supervisor to manage daily operations and ensure exceptional customer service. The ideal candidate will have strong communication skills, experience in staff management, and a passion for the hospitality industry. This is a full-time on-site position that requires flexibility in working hours, including evenings and weekends. Join our team and contribute to creating a memorable dining experience for our guests.

Qualifications

• Experience in training, coaching, and staff management.
• Previous supervisory experience in hospitality is a plus.

Responsibilities

• Oversee daily restaurant operations for smooth dining experience.
• Manage staff, provide training, and handle customer inquiries.
• Coordinate with kitchen and bar teams for seamless service.

Skills

Communication

Customer Service

Leadership

Problem Solving

Sales

Education

High School Diploma

Job description

Role Description

This is a full-time on-site role for a Floor Supervisor in Toronto, ON. The Floor Supervisor will oversee daily restaurant operations, ensuring a smooth and efficient dining experience. Responsibilities include managing staff, providing training and coaching, handling customer inquiries and concerns, meeting sales targets, and maintaining high standards of customer service. The role also involves coordinating with kitchen and bar teams for seamless service.

Qualifications

• Strong communication and customer service skills
• Experience in training, coaching, and staff management
• Sales skills and ability to meet targets
• Excellent leadership and problem-solving abilities
• Ability to work flexible hours, including evenings and weekends
• Previous supervisory experience in hospitality is a plus
• High school diploma
• Required Smart Service License

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Restaurants