Flight Dispatcher Trainee

AIR CANADA; Toronto, Quebec; On-site; CAD 36,000 - 41,000; Full time

Benefits offered by this job

Pension plan

Employee stock ownership plan

Profit sharing plan

Health, dental and life insurance

Job summary

Air Canada in Toronto (on-site) is seeking a Flight Dispatcher to join our Crew Planning, Assignment and Management team. You will coordinate with pilots to ensure safety and on-time performance, develop flight operation plans, and monitor operational conditions in a fast-paced setting.

The role requires strong decision making, excellent communication, and the ability to work autonomously within a supportive team, including shift work across mornings, evenings, weekends, and holidays.

Qualifications

• Flight dispatch personnel must meet CAR 705 and NSAC 725 requirements.
• 21+ years of age and valid aviation certificates are required.
• Ability to pass Transport Canada FDOPS and FDMET examinations and hold ROC-A.

Responsibilities

• Share responsibility for flight safety with pilots within Type A operational control.
• Develop, review, authorize and revise flight operation plans with the pilot-in-command.
• Execute flight operations and communicate updates to pilots.
• Analyze operating conditions affecting flight performance, including weather and ATC.
• Ensure compliance with manuals and regulations.
• Provide pilots with real-time updates for safe flight operations.
• Maintain charts, routes, and procedures for assigned areas.
• Communicate flight plan requirements to ATC.
• Monitor field conditions and coordinate with leadership for incident management.

Skills

Decision making under pressure

Interpersonal communication

Organizational skills

MS Office proficiency

Stress management

Team collaboration

Oral and written communication

Ability to work with minimal oversight

Education

Post-secondary education (asset)

ROC-A certificate (asset)

Experience in air transport operations (asset)

Tools

Word

Excel

PowerPoint

Job description

Workplace location: Toronto, ON, Canada (on-site)

Starting salary: $28.37/hour

Department: Crew Planning, Assignment and Management

Category: Unionized Personnel (CALDA)

Employment type: Permanent

Joining the Air Canada team means joining an iconic Canadian company. Are you passionate about reaching new heights, working as a team and making an important contribution? Kick-start your career by joining our diverse and dynamic team at the forefront of passenger air transport.

Important details to know

• Flight dispatch impacts flight success: You will play a vital role in ensuring that flights take off safely and on time by coordinating with pilots, monitoring flight conditions and managing operational control.
• Operations move quickly: Expect a fast-paced environment, sometimes under high pressure, due to evolving operations.
• Collaboration is essential, but autonomy is just as important: You will work alone most of the time, but your team and manager will always be available to help you.

Main functions

• Share responsibility for flight safety with pilots within a Type A operational control system.
• Develop, review, authorize and revise flight operation plans in collaboration with the pilot-in-command.
• Execute flight operations, assess safety-impact changes and communicate updates to pilots.
• Analyze operating conditions affecting flight performance, including weather, facilities and air traffic control.
• Ensure compliance with the aircraft operating manual, minimum equipment list, Flight Dispatch Manual and regulations.
• Provide pilots with the real-time updates necessary for safe flight operations.
• Maintain expertise of airports, runways, airways and navigational aids for assigned areas, including the Flight Dispatch Manual, Flight Operations Manual and Jeppesen enroute and airport charts.
• Communicate flight plan requirements to air traffic control services.
• Monitor and provide flight crews with up-to-date reports on operational conditions in the field.
• Collaborate with the duty chief dispatcher and Network Operations Control for flight operations and incident management.
• Perform tasks with a priority on safety, compliance and effective communication.

Qualifications

• Air Canada flight dispatchers must be qualified in accordance with CAR 705 and NSAC 725 requirements;
• Be at least 21 years of age;
• Have successfully passed Transport Canada FDOPS and FDMET examinations and hold a valid certificate;
• Hold a Restricted Operator Certificate - Aeronautical (ROC-A);
• Hold a valid passport;
• Ability to make good decisions in stressful situations;
• Strong interpersonal, communication and organizational skills;
• Demonstrated ability to keep and follow up on records effectively;
• Ability to work under pressure without close supervision;
• Conflict and problem-solving experience;
• Good oral and written communication skills;
• Proficiency in PC applications: Word, Excel and PowerPoint, an asset;
• Post-secondary education, an asset;
• Experience in air transport operations, an asset;
• Punctuality and reliability to support overall team success in a fast-paced environment;
• Candidates must be able to work shifts in a constantly operating environment, including mornings, evenings, weekends and statutory holidays;
• Ability to meet Air Canada medical standards as part of a medical examination.

Benefits

• Financial benefits: Pension plan, Employee share ownership plan, Profit sharing plan.
• Well-being and healthcare: Health, dental and life insurance plans for you and your family (as needed).
• Recognition: Shine, Air Canada's recognition program, allows you to highlight exceptional efforts.
• Travel privileges: A generous travel facility program for you and other eligible persons once you have accumulated twenty-eight (28) weeks of service. The program notably offers space-available travel, discounts on hotel stays and car rentals, Air Canada Vacations discounts, and much more.

Employment conditions

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language requirements

Equal skills being equal, preference will be given to bilingual candidates.

Diversity and inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible and rewarding workplace that highlights our employees' unique contribution to our company's success.

As an equal opportunity employer, we encourage a diverse range of applications so that we can build a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all applicants for their interest, but only those selected for an interview will be contacted.