Administrative Support Coordinator

Air Canada; Dorval; On-site; CAD 32,000 - 39,000; Full time

Benefits offered by this job

Pension program

Employee Share Ownership Program

Profit Sharing

Health, dental, life insurance

Travel privileges

Job summary

Air Canada in Montreal, QC, is seeking an organized Administrative Clerk for the Maintenance branch to support daily operations, onboarding, scheduling and reporting. This on-site role handles data entry, document control and confidential information with attention to accuracy.

You will manage office supplies, coordinate events, update staff calendars and generate KPI dashboards while liaising with internal and external customers.

Qualifications

• High School graduation.
• 1–3 years office/administrative/secretarial experience.
• Proficient with Microsoft Office applications.
• Excellent spelling, punctuation and grammar.
• Strong interpersonal and communication skills.
• Ability to produce clear written and verbal communications.
• Attention to accuracy and detail.
• Punctuality and dependability in a fast-paced environment.

Responsibilities

• Manage office supplies, medical kits, punch cards and business cards.
• Support onboarding and internal transfers; maintain staff changes.
• Coordinate service anniversaries, team meetings and celebrations; arrange catering and decor.
• Update staff schedules and address anomalies; canvass overtime and vacation bids.
• Prepare daily, weekly and quarterly reports.
• Oversee office equipment and IT support tickets.
• Liaise with internal and external customers while maintaining confidentiality.
• Provide staff with system and building access.
• Assist with daily administrative tasks such as auditing, scanning and shipping.
• Generate and monitor Key Performance Indicators.

Skills

Excellent communication skills

Punctuality

Dependability

Aptitude for accuracy

Education

High School diploma

Tools

Microsoft Office

Job description

Location: Montreal, QC, Canada (Onsite)

Starting Salary: $24.90/hour

Branch: Maintenance

Category: Unionized (IAMAW - Clerical)

Job-type: Permanent

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

It’s important to know that

• A sharp eye for the details: In aviation, precision is everything. You’ll be handling data entry and documentation that keeps our maintenance operations running smoothly — so being able to catch even the smallest error is a superpower we value.
• Your people skills are your co-pilot: Whether it’s a time-sensitive request or a concerned colleague, your calm, professional approach to customer service — will make you a go-to problem solver.
• Adaptability in a Fast-Paced Environment: Success in this role hinges on the ability to prioritize effectively amid constant demands. Staying focused under pressure is essential.

Key duties

• Manage office supplies, medical kits, punch cards & business cards, etc.
• Support onboarding and internal transfers, maintain employee status changes (e.g., new hires, base transfers).
• Coordinate service anniversaries, team meetings and employee celebrations; including catering orders, departmental decorations & celebration cards.
• Update staff schedules and anomalies; including canvassing overtime, vacation bids & vacation schedules.
• Prepare daily, weekly & quarterly reports.
• Oversee office equipment (hardware, software & general office equipment), including raising and following IT/CRE support tickets.
• Liaise with internal and external customers, maintain confidentiality, and independently organize and prioritize workload to meet deadlines under minimal supervision.
• Provide internal and external customers with system & building access.
• Support with daily administrative tasks (i.e. auditing, scanning, shipments, etc.).
• Generate & oversee Key Performance Indicators.

Qualifications

• High School graduation.
• Minimum 1-3 years office/administrative/secretarial experience.
• Proficient with Microsoft Office applications.
• Proficiency in spelling, punctuation and grammar.
• Good interpersonal skills.
• Excellent communication skills both written and verbal, as well as formatting and proofreading skills.
• Aptitude for accuracy and detail.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
• This role may involve taking minutes, performing physical tasks like lifting or climbing.
• Process improvement experiences, an asset.

Benefits

• Financial benefits: Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits: Health, dental, and life insurance for you and your family (if necessary).
• Recognition: Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty-eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Conditions of Employment

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.