Flight Dispatcher - 2027

WestJet; Calgary; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Travel privileges

Competitive total rewards package

Dynamic team culture

Job summary

WestJet is recruiting for a Flight Dispatcher to join our team in Calgary. The dispatcher will work in a high-stakes environment coordinating with pilots and air traffic control to ensure safe, efficient flight operations across our network.

Successful candidates will complete Transport Canada examinations and ROC-A; position requires in-person collaboration up to five days a week and availability for all shifts, including holidays.

Qualifications

• Successful completion of the Transport Canada Flight Dispatch Generic Examinations (FDOPS and FDMET) is required.
• Radio Telephone Restricted Operator Certificate – Aeronautical (ROC-A) is required.
• Minimum 21 years of age as per Transport Canada regulations is required.
• One year flight dispatch experience in a (CARS 705) Type A or B operational control system is preferred.
• Related experience within a Flight Operations team is an asset.
• FAA Dispatch License is an asset.
• Commercial Pilot License is an asset.
• Flight Service Specialist experience is an asset.

Responsibilities

• Exercise co-authority operational control over flights in conjunction with the Pilot in Command in accordance with all Canadian and foreign regulations and WestJet policies and procedures.
• Analyze and interpret operational information including weather, NOTAM, aerodrome and runway suitability, navigation aids, communications facilities, en-route and other constraints.
• Flight planning, including route analysis, calculation of fuel requirements, formulation, authorization and amendment of operational flight plans.
• File and amend flight plans with appropriate ATC facilities.
• Maintain Flight Watch over all flights within the sector of operation.
• Provide comprehensive flight crew briefings.
• Coordinate aircraft MEL and maintenance limitations with Maintenance Control.
• Coordinate airport curfew extension approvals as required with local airport authorities.
• Communicate information pertaining to irregular operations to the Lead Flight Dispatcher and Commercial Operations including recommendations for flight delays and cancellations.

Skills

Multitasking

Organizational skills

Professional communication

Problem solving

Education

Transport Canada FDOPS/FDMET exams

ROC-A certificate

FAA Dispatch License (asset)

Commercial Pilot License (asset)

Job description

WestJet is excited to announce that our next initial Flight Dispatcher class is scheduled to begin in January 2027.

Your application will not be considered before you complete the Transport Canada Flight Dispatch Examinations. Requirements must be met by December 4, 2026.

Please note:

We operate 24/7/365 days per year. Successful candidates will be scheduled days/evenings/weekends and statutory holidays. This position requires in-person collaboration up to five days a week.

Why WestJet:

Since our story took off in 1996, WestJet has striven to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

WestJet is seeking passionate and detail-oriented individuals to join our Flight Dispatch team. Our Flight Dispatchers are responsible for safe and efficient operational control of all flights, in conjunction with the Pilot in Command, across an expansive network serviced by a fleet of De Havilland Dash 8-400, Boeing 737NG, 737-MAX and 787 aircraft.

If you thrive in a fast-paced environment and are committed to safety and operational excellence, we want to hear from you.

Job Description:

• Exercise co-authority operational control over flights in conjunction with the Pilot in Command in accordance with all Canadian and foreign regulations and WestJet policies and procedures.
• Analyze and interpret operational information including weather, NOTAM, aerodrome and runway suitability, navigation aids, communications facilities, en-route and other constraints.
• Flight planning, including route analysis, calculation of fuel requirements, formulation, authorization and amendment of operational flight plans.
• File and amend flight plans with appropriate ATC facilities.
• Maintain Flight Watch over all flights within the sector of operation.
• Provide comprehensive flight crew briefings.
• Coordinate aircraft MEL and maintenance limitations with Maintenance Control.
• Coordinate airport curfew extension approvals as required with local airport authorities.
• Communicate information pertaining to irregular operations to the Lead Flight Dispatcher and Commercial Operations including recommendations for flight delays and cancellations.

Here is what we are looking for:

• Successful completion of the Transport Canada Flight Dispatch Generic Examinations (FDOPS and FDMET) is required.
• Radio Telephone Restricted Operator Certificate – Aeronautical (ROC-A) is required.
• Minimum 21 years of age as per Transport Canada regulations is required.
• One year flight dispatch experience in a (CARS 705) Type A or B operational control system is preferred.
• Related experience within a Flight Operations team is an asset.
• FAA Dispatch License is an asset.
• Commercial Pilot License is an asset.
• Flight Service Specialist experience is an asset.
• Strong multitasking abilities in high-pressure, fast-paced environments.
• Excellent organizational and prioritization skills.
• Proven ability to work independently with minimal supervision.
• Clear, concise, and professional communication skills.
• Strong interpersonal skills with a collaborative mindset.
• Proficiency in general computer applications.
• A proactive, solution-oriented attitude with a can-do spirit.

The benefits of being a WestJetter:

• WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet'sAlcohol and Drug Policy.

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [e-mail].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding your application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

For more information about everything WestJet, please westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [e-mail].