Flexible Medical Front Desk Specialist

MIC Medical Imaging; Edmonton; On-site; CAD 36,000 - 52,000; Full time

Job summary

MIC Medical Imaging is seeking a Medical Receptionist at the Hys Centre to manage front desk operations, greet patients, schedule appointments and handle inquiries. You will ensure a welcoming environment and contribute to efficient office management in a clinic setting.

The role requires a high school diploma ( Medical Office Assistant program preferred ) and experience in fast-paced healthcare environments. 0.6–1.0 FTE with two openings, on-site work at MIC locations, and standard office hours.

Qualifications

• High School diploma is required; diploma from an accredited Medical Office Assistant program is preferred.
• Experience as a Medical Receptionist is preferred.

Responsibilities

• Schedule and reschedule patient appointments, including follow-ups and consultations.
• Greet patients and visitors, assist with check-in and guide them to exams.
• Answer phone calls and respond to inquiries; update patient records in MRIS.
• Process patient billing and payments; verify insurance information and assist with claims.
• Handle incoming/outgoing faxes, attach requisitions, and manage consent forms.
• Relay messages between patients and healthcare providers; explain policies and services.
• Maintain confidentiality and follow MIC privacy regulations.
• Keep reception area and change room clean and organized.

Skills

Patient care

Teamwork

Attention to detail

Education

High School diploma

Medical Office Assistant program

Job description

MIC Medical Imaging is seeking a Medical Receptionist at the Hys Centre to manage front desk operations, greet patients, schedule appointments and handle inquiries. You will ensure a welcoming environment and contribute to efficient office management in a clinic setting.

The role requires a high school diploma ( Medical Office Assistant program preferred ) and experience in fast-paced healthcare environments. 0.6–1.0 FTE with two openings, on-site work at MIC locations, and standard office hours.