Fleet Specialist

Kia Canada Inc.; Mississauga; On-site; CAD 65,000 - 85,000; Full time

Job summary

Kia Canada Inc. is seeking a Fleet Specialist to support the Fleet Manager and Supervisor, coordinating with Kia Canada dealers and clients to manage claims, orders, pricing, and regional/national fleet programs.

The role requires data analysis, reporting, PO processing, and collaboration with Distribution and Finance to ensure timely, accurate orders and fleet documentation. SAP and bilingual assets are beneficial.

Qualifications

• Post-secondary qualification in automotive and business.
• 2–3 years of automotive/fleet experience.
• Bilingual in French is an asset.
• Knowledge of automotive industry and B2B operations is an asset.
• Experience with SAP is an asset.
• Strong Excel skills with pivot tables and VLOOKUPs.
• Excellent communication and reporting abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Team player with a process-driven approach.
• Detail oriented and able to work independently.

Responsibilities

• Support development and execution of weekly & month reporting.
• Work with Commercial Fleet Supervisor and support Business Development.
• Prepare and deliver presentations to Kia Canada's executive team.
• Regional support with fleet sales (presentations, incentives & customer communication).
• Create and process Purchase Orders, RF Receipts, Credit Memos and Dealer Charge Backs; process monthly accrual lists and provide documents to Finance.
• Enter monthly VFOS Fleet orders; monitor incoming orders and support dealers and clients for timely delivery.
• Communicate fleet orders and pricing to dealers, clients and prospects.
• Coordinate with Distribution to ensure orders are filled timely and accurately.
• RDR monthly National Fleet Sales and regional event support.
• Respond to dealer inquiries regarding fleet payments and processing.
• Maintain fleet demo scheduling and VIN lists; review recalls and service campaigns.
• Demonstrates a process-driven approach to ensure consistency, accuracy, and efficiency.
• Proficient in Microsoft Excel (pivot tables, vlookups) and SAP experience.
• Experience with data analytics and data handling preferred.
• Provide exemplary customer service to internal (dealers) and external customers.
• Excellent communication and report-writing.
• Excellent organizational skills and ability to manage multiple priorities.
• Thrive in a fast-paced environment; committed team player.
• Initiate and improve work processes to increase efficiencies.
• Detail oriented; able to work independently.
• Post-secondary education in automotive and business or equivalent work experience.
• Knowledge of automotive industry and B2B operations is an asset.
• Bilingual in French is an asset.
• Experience with SAP is an asset.
• 2-3 years of Automotive /Fleet experience is an asset.

Skills

Data analytics

Customer service

Interpersonal skills

Organizational skills

Report writing

Process improvement

Education

Post-secondary in automotive and business

Tools

SAP

Microsoft Excel

Job description

The role of the Fleet Specialist will be to provide support to both the Fleet Manager and Supervisor. The Specialist will report directly to the Fleet Supervisor. The incumbent will communicate with KCA dealers regarding Fleet claim payment and processing, Fleet orders and pricing structure & building relationships with our new and current clients. The Fleet Specialist will allocate all vehicles for National and Regional Fleet Orders, Dealer Charge Backs, monthly accrual lists, place their monthly VFOS orders and produce various reports and proposals. In addition, the incumbent will liaise with many departments such as Distribution, to ensure all orders are filled out timely and accurately, and Finance, to provide supporting documentation to claims. This role will have direct contact with our business partners and dealers, thus driving the relationship forward. This role is vital to the success of the fleet department.

• Support development and execution of weekly & month reporting
• Working tandem with our Commercial Fleet Supervisor and supporting/driving Business Development
• Preparing and executing presentations to KCA’s executive team
• Regional Support with fleet sales (presentations, incentives & customer communication)
• Create and process Purchase Orders, Request for Receipts, Credit Memos and Dealer Charge Backs, process monthly accrual lists, providing necessary supporting documents to Finance
• Enter monthly VFOS Fleet orders, monitor incoming orders and provide support to dealer network to ensure prompt delivery to dealers and clients
• Communicate all Fleet orders and pricing structure to delivering KCA dealers, clients and new prospects
• Work with Distribution team to ensure that all orders are filled timely and accurately, while tracking and communicating to our clients
• RDR (register) monthly National Fleet Sales (BN) and provide support to regions for Regional Fleet events
• Respond and follow up with KCA dealers regarding Fleet claim payment and processing
• Maintain Fleet demo scheduling and vehicle condition and perform monthly review of current VIN lists with national Fleet clients in order to provide details on outstanding recall and service campaigns
• Demonstrates a strong process-driven approach, ensuring consistency, accuracy, and efficiency.
• Proficient in Microsoft Suite, especially Excel (including pivot tables, v lookups, etc.)
• Experience with data analytics, (pre)processing, and data handling is preferred
• Experience with providing exemplary customer service to internal (dealers) and external customers
• Excellent interpersonal and communication skills (experience with writing reports)
• Excellent organizational skills, ability to manage multiple priorities in a timely fashion
• Ability to thrive in a fast-paced environment
• Committed team player
• Proven ability to initiate and improve work processes to increase efficiencies
• Detail oriented, ability to work independently and with minimal supervision
• Successful completion of a post-secondary education in a related discipline, including automotive and business, or equivalent work experience
• Knowledge of automotive industry and business-to-business operations is an asset
• Bilingual in French (written and verbal) is an asset
• Experience with SAP is an asset
• 2-3 years of Automotive /Fleet experience is an asset

Kia Canada Inc. is an equal opportunity employer who provides an inclusive and accessible environment for everyone. As such, we will accommodate disabilities during the selection process and we will work with you to meet your needs.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. No agencies or phone calls, please.