Fleet Performance & Driver Success Manager

Bison Transport Inc.; Mississauga; On-site; CAD 85,000 - 115,000; Full time

Benefits offered by this job

Wellness program

Extracurricular sports teams

Coaching & training

Healthy work-life balance

Job summary

Bison Transport Inc. is seeking a Fleet (Driver) Manager in Mississauga to lead a fleet of 60–75 tractors and related drivers. You will monitor performance, coach drivers, and partner with multiple teams to improve safety, efficiency, and service levels.

Ideal candidates bring transportation industry experience, strong leadership and communication, and a hands-on approach to prioritizing tasks in a fast-paced environment. Shift is Mon–Fri, 08:00–17:00 ET.

Qualifications

• Experience in transportation or logistics required.
• Strong leadership abilities with coaching and development focus.
• Excellent communication and relationship-building skills.
• Ability to prioritize in a fast-paced environment and organize workflows.
• Proven ability to support driver retention and customer service.
• Decision-making skills to assess situations quickly and act.

Responsibilities

• Lead, coach, and support an assigned fleet of drivers and 60–75 tractors.
• Build and maintain relationships with drivers through regular communication and coaching.
• Maximize fleet utilization by managing driver availability and assignments.
• Manage driver performance in line with policies and safety standards.
• Investigate and resolve issues across customer service, dispatch, and operations.
• Ensure payroll accuracy for assigned drivers.
• Collaborate with Dispatch, Planning, Maintenance, and Driver Services.
• Support driver retention by addressing concerns and promoting engagement.
• Ensure dispatch and fleet management activities are completed accurately and on time.

Skills

Leadership

Communication

Prioritization

Organization

Driver retention

Customer service mindset

Decision-making

TMS proficiency

Dispatch software

Microsoft Office

Tools

TMS

Dispatch software

Microsoft Office Suite

Job description

Bison Transport Inc. is seeking a Fleet (Driver) Manager in Mississauga to lead a fleet of 60–75 tractors and related drivers. You will monitor performance, coach drivers, and partner with multiple teams to improve safety, efficiency, and service levels.

Ideal candidates bring transportation industry experience, strong leadership and communication, and a hands-on approach to prioritizing tasks in a fast-paced environment. Shift is Mon–Fri, 08:00–17:00 ET.