Fit4Less Manager - Toronto Castlefield

GoodLife Fitness; Toronto; Híbrido; CAD 43.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Fitness membership

Group health care plans

Ongoing training & development

Opportunities for advancement

Descripción de la vacante

Fit4Less is seeking a Manager to lead a busy club team and ensure a clean, safe, and friendly environment for Members and Associates. You will drive sales goals, manage daily operations, and oversee recruitment, onboarding and performance management to foster a high-performing team.

The role offers ongoing training, advancement opportunities, and a base salary with bonuses. A free fitness membership and group health plans are included as part of the compensation package.

Formación

• Experience leading, training and motivating teams.
• Intermediate verbal communication skills.
• Written communication skills.
• Customer service skills.
• Basic proficiency in computers/technology (e.g., Microsoft Office).

Responsabilidades

• Lead and train a team of club Associates to deliver friendly, efficient service to Members and Guests.
• Maintain club cleanliness and safety standards.
• Resolve escalated member concerns and complaints.
• Manage recruitment, onboarding and development of direct reports.
• Help achieve revenue and budget targets for the location.

Conocimientos

Team leadership

Training & development

Sales goal achievement

Verbal communication

Written communication

Customer service

Computer literacy

Stress management

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

# **FIT4LESS MANAGER****Who is a Fit4Less Manager?**The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.**Job Summary:**Manages, monitors and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand.:* Offers and ensures consistent friendly customer service.* Completes and leads cleanliness duties using standards, policies, processes and guidelines.* Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.* Leads and trains the handling of member concerns and resolves escalated member complaints.* Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.* Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.* Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.Fulfills and ensures expectations resulting from action items and responsibilities are completed, including; but not exclusive to key initiatives, administrative duties, emails, calls and documentation processes.Achieves revenue goals and controls expenses to reach provided budgets to financially manage their location effectively**Our Ideal Fit4Less Candidate:*** High School Diploma* Experience leading, training and motivating teams.* Experience exceeding individual and team sales goals.* Intermediate verbal communication skills.* Written communication skills.* Customer service skills.* Basic proficiency in the use of computers/technology (e.g., Microsoft office/apps, internet).* Remains calm under pressure and can handle stress.* Is dedicated to meeting the expectations and requirements of both internal and external customer.* Provides challenging tasks and assignments.* Clearly assigns responsibility for tasks and decisions.* Creates a climate in which people want to do their best.**Working with Fit4Less Gives You:*** Ongoing training and development to ensure a long and successful career path* Opportunities for advancement* Free Fitness membership* Group health care plans* Fun and energetic atmosphere to come to every day!**Compensation:**It is expected that the selected candidate will start at a base salary of $42,500. This position is eligible for bonuses in addition to the base salary. The expected annual range of total compensation is $42,500 - $70,000 determined by performance, time in the position and variable compensation earned.