Fit4Less Manager - Markham Cochrane

Fit4Less; Markham; Hybrid; CAD 43,000 - 70,000; Full time

Benefits offered by this job

Free Fitness membership

Group health care plans

Ongoing training and development

Advancement opportunities

Job summary

Fit4Less is seeking a Manager in Markham, Ontario to lead a club team and drive a high‑performing, customer‑focused operation. You will oversee daily tasks, coach associates, and ensure a clean, safe, and automated guest experience for members and staff.

The ideal candidate has proven leadership, strong communication, and a track record of meeting and exceeding sales targets, while fostering a positive and energetic workplace culture. Competitive compensation awaits based on performance.

Qualifications

• High School Diploma required.
• Experience leading, training and motivating teams.
• Experience exceeding sales goals.
• Proficient in customer service and basic tech.

Responsibilities

• Lead and train a team of associates to meet sales and service goals.
• Manage club operations to ensure a clean, safe, and welcoming environment.
• Handle member concerns and resolve escalated issues.
• Recruitment and onboarding of new staff; develop performance.

Skills

Team leadership

Sales orientation

Verbal communication

Written communication

Customer service

Tech literacy

Education

High School Diploma

Tools

Microsoft Office

Job description

# **FIT4LESS MANAGER****Who is a Fit4Less Manager?**The Fit4Less Manager leads a team of club Associates to run a financially healthy club focused on clean, friendly, and automated experiences for both Members and Associates.**Job Summary:**Manages, monitors and completes processes, expectations and duties to ensure a clean and safe club, friendly associates, and supports an automated brand.:* Offers and ensures consistent friendly customer service.* Completes and leads cleanliness duties using standards, policies, processes and guidelines.* Ensures club cleanliness practices and process expectations are being met to provide members and associates with a clean and safe environment.* Leads and trains the handling of member concerns and resolves escalated member complaints.* Identifies, informs and uses effective action plans to solve club duties and processes that are not meeting expectation.Manages direct reports and the people requirements of the Department/Team using provided tools and resources to ensure the successful execution of all key responsibilities and tasks, retention of great talent, and high Associate engagement.* Facilitates recruitment of direct reports to ensure adequate resourcing based on approved Department/Team budget.* Leads the onboarding, coaching, learning, development, and performance management of all direct reports to ensure a positive and safe working experience.Fulfills and ensures expectations resulting from action items and responsibilities are completed, including; but not exclusive to key initiatives, administrative duties, emails, calls and documentation processes.Achieves revenue goals and controls expenses to reach provided budgets to financially manage their location effectively**Our Ideal Fit4Less Candidate:*** High School Diploma* Experience leading, training and motivating teams.* Experience exceeding individual and team sales goals.* Intermediate verbal communication skills.* Written communication skills.* Customer service skills.* Basic proficiency in the use of computers/technology (e.g., Microsoft office/apps, internet).* Remains calm under pressure and can handle stress.* Is dedicated to meeting the expectations and requirements of both internal and external customer.* Provides challenging tasks and assignments.* Clearly assigns responsibility for tasks and decisions.* Creates a climate in which people want to do their best.**Working with Fit4Less Gives You:*** Ongoing training and development to ensure a long and successful career path* Opportunities for advancement* Free Fitness membership* Group health care plans* Fun and energetic atmosphere to come to every day!**Compensation:**It is expected that the selected candidate will start at a base salary of $42,500. This position is eligible for bonuses in addition to the base salary. The expected annual range of total compensation is $42,500 - $70,000 determined by performance, time in the position and variable compensation earned.