COLD END - PRODUCTION SUPERVISOR

Default Brand; Ottawa; On-site; CAD 76,000 - 95,000; Full time

Job summary

NSG/Pilkington Canada in Ottawa, Ontario, is seeking a seasoned Production Supervisor to lead hourly teams on a 12‑hour rotating schedule in a continuous production environment. You will drive safety, quality, and process improvements, manage staffing to meet the production plan, complete shift reports, and collaborate with maintenance and engineering to optimize plant operations.

You will coach staff, monitor KPI performance, and ensure housekeeping and compliance with standards while

Qualifications

• High School diploma or GED.
• Strong MS Office skills.
• Excellent interpersonal and communication skills.
• Ability to lead teams and projects.
• Excellent mechanical aptitude.

Responsibilities

• Accountable for safety and environmental leadership while on duty and ensuring proper incident procedures.
• Provide direction to hourly workforce through direct supervision to complete production schedules.
• Maintain correct manning levels and accurate timecards; complete shift summary reports.
• Collaborate with plant supervision to meet production goals and optimize maintenance.
• Support Production Manager and engineers by implementing process improvement actions.
• Coordinate training for shift crews and investigate/process variables to optimize operations.
• Champion housekeeping and adherence to standards; document and implement quick Kaizens.
• Work rotating shifts in a continuous production environment.

Skills

Safety leadership

Supervisory experience

MS Office

Lean Six Sigma

Education

High School Diploma

Bachelor's degree in business

Tools

MS Office Suite

Six Sigma Green Belt

Job description

• Accountable for safety and environmental leadership while on duty; including training, audits, enforcement of work practices and associated corrective measures to ensure a safe working environment. In the event of an incident proper procedures must be followed, including an initial investigation performed on the shift when the incident occurred.
• Provide direction and leadership to the hourly workforce through direct supervision to ensure the completion of the production schedule while achieving optimum performance from the production line. Detailed monitoring of hourly yields, losses, and KPI’s to anticipate and react to conditions which would lead to lower-than-expected performance.
• Carries out administrative duties to ensure that the correct manning levels are met, production requirements are maintained on all shifts, and timecards are accurately maintained. In addition, verification and completion of shift documentation in the form of a summary report is to be completed at the conclusion of every shift.
• Work closely with the other supervision within the plant to ensure the production goals of all departments are met, including manning movement within the production / warehouse team and optimization of maintenance.
• Provides support to the Production Manager Cold End / Materials and process engineers by implementing process improvement actions.
• Coordinates training for individual shift crews as required.
• Investigates and resolves problems related to process variables to optimize plant operation.
• Champion the workforce to sustain and improve the standards of housekeeping, orderliness, and cleanliness in all areas of the plant. Coordinate documenting and implementation of “Quick Kaizens” generated by shift.
• Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles
• Other duties as assigned by manager

Salary range: $76,152 - $95,183

Scope/Dimensions

• Has the organizational freedom to assign work within the context of the labor agreement to achieve shift goals.
• Should interact with and provide constructive feedback for plant performance improvements to all plant personnel during various meetings and electronic communications.
• Work rotating shifts in a continuous production environment.

Top 3 Competencies Needed for Success in the Role

• Safety & Quality Focus - develops safety as a team value – recognizes and reinforces safe leadership behaviors and challenges unsafe behaviors.
• Influential - builds rapport and makes a positive and credible impact.
• Passion for Excellence – takes personal responsibility and ownership for achieving results and objectives.

Qualifications Required:

• High School diploma or GED
• Computer and software proficiency – including strong knowledge of MS Office
• Excellent interpersonal and communication skills.
• Ability to work in teams, multi-task, and take leadership responsibility on projects.
• Excellent Mechanical aptitude

Qualifications Desired:

• Bachelor's degree in business or similar field.
• Previous Glass manufacturing experience
• Previous supervisory experience
• Six Sigma or other Lean Manufacturing Certification – Greenbelt or above
• Advanced Problem-Solving Skills (Six Sigma)
• Strong analytical, innovative, and strategic competencies
• Practical experience in batch plant and furnace operations, float glass forming, annealing and/or online CVD coating is desired.

Other Requirements:

• While performing the duties of this position, works around moving machines, chemicals, and high temperature in an industrial environment.
• Requires the ability to work a 12-hour rotating schedule, including days, nights, weekends, and holidays as needed.
• Must occasionally travel by commercial means or private transport.
• Involves prolonged periods of standing and walking, often exceeding 8 hours per day.
• Must be able to climb stairs, crouch, kneel, and maintain balance in various working environments.
• Ability to lift and carry objects weighing up to 10 pounds, occasionally over 20 pounds.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.