Finishing Business Development Manager

Dick's Lumber; Surrey; On-site; CAD 90,000 - 120,000; Full time

Job summary

Dick’s Lumber is seeking a Finishing Business Development Manager to lead strategy and growth for finishing product categories. You will build strong relationships with customers, suppliers, and internal teams, acting as a trusted advisor to deliver professional solutions and exceptional service.

You will drive sales for existing and new products while developing new business opportunities through relationship building and cold calling.

Qualifications

• 3+ years in finishing materials or construction sales/customer service.
• 5+ years of supervisory or leadership experience.
• Strong knowledge of construction products and industry trends.
• Ability to read and interpret blueprints.
• Post-secondary education in Business Administration, Sales, Marketing, or related field is an asset.

Responsibilities

• Lead strategy and growth initiatives for finishing product categories.
• Build relationships with customers, suppliers, and internal teams.
• Provide professional solutions and outstanding customer service.
• Drive sales of existing and new products to hit business objectives.
• Develop new business opportunities through relationship building and cold calling.
• Support branches with product training, coaching, and knowledge sharing.
• Ensure customer needs are met with timely service and issue resolution.
• Represent Dick’s Lumber professionally at all times.

Skills

Sales experience

Leadership

Blueprint reading

Construction knowledge

Communication skills

Negotiation

Relationship building

Time management

Analytical skills

Bilingual (asset)

Education

Business Administration degree or related field

Job description

The Finishing Business Development Manager leads growth and strategy for Dick’s Lumber & Building Supplies’ interior finishing categories. This role drives sales, develops customer and supplier relationships, supports branch teams, and delivers solutions that strengthen Dick’s Lumber’s market position.

Key Responsibilities

• Lead the vision, strategy, and growth initiatives for finishing product categories.
• Build and maintain strong relationships with customers, suppliers, and internal teams.
• Act as a trusted advisor by providing professional solutions and exceptional customer service.
• Drive sales of existing and new products to achieve business objectives.
• Develop new business opportunities through relationship building and cold calling.
• Support branch teams through product training, coaching, and knowledge sharing.
• Ensure customer needs are met through timely service, follow-up, and issue resolution.
• Address customer concerns and provide effective solutions while maintaining company standards.
• Represent Dick’s Lumber & Building Supplies professionally at all times.

Qualifications

• 3+ years of sales and customer service experience within the finishing materials or construction industry.
• 5+ years of supervisory or leadership experience.
• Strong knowledge of construction products, industry trends, and architectural/structural plans.
• Ability to read and interpret blueprints.
• Post-secondary education in Business Administration, Sales, Marketing, or related field is an asset.
• Proven sales, business development, and cold-calling experience.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Excellent organization, problem-solving, and analytical abilities.
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
• Ability to lead collaboratively and influence teams at all levels.
• Knowledge of a second language is an asset.

Requirements

• Valid BC or Alberta Driver’s License required.
• Full-time career-focused position with travel requirements.

Working Conditions

• Availability required during store hours (Monday–Friday, 6:30 a.m.–5:00 p.m.), with occasional evenings and weekends as needed.
• Approximately 65% travel is required to support branches and meet with customers/prospects.
• Regular exposure to job sites requires safety equipment, including steel-toe footwear, eye, ear, head protection, and safety vests.
• Exposure to dust, noise, and construction debris.
• Must maintain a professional appearance by wearing Dick’s Lumber branded attire or business professional clothing.

We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan and paid time off. Our program is designed to support employee well-being and provide long-term security.