Financial Services Pro: Customer Care & Growth

AttainFinance; Chatham; Vor Ort; CAD 26.000 - 34.000; Vollzeit

Benefits dieser Stelle

Health benefits

RRSP/DPSP program

Paid time off

Basic life insurance

Disability coverage

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Employee Assistance Program

Zusammenfassung

Attain Finance, operating through LendDirect, is hiring in Chatham, ON for a customer-focused role in consumer finance. You will guide customers through loan processes, educate on financial products, and manage inbound and outbound calls to support growth.

The position emphasizes a strong service mindset, effective communication, and a willingness to learn in a collaborative team environment. Health benefits and retirement program details are provided.

Qualifikationen

• Customer-focused with willingness to learn.
• Sales-oriented with ability to educate customers.
• Strong communication and relationship-building.
• Problem-solving and quick thinking.
• Adaptable to a fast-paced, team environment.
• Willingness to learn new systems.
• HS diploma required; college coursework a plus.
• Experience in customer service, sales, or consumer finance preferred.

Aufgaben

• Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
• Learn and Grow: Participate in a hands‑on training program with one‑on‑one mentoring to build skills and confidence.
• Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

Kenntnisse

Customer service

Sales mindset

Strong communication

Problem-solving

Adaptability

Team player

Industry experience

Ausbildung

HS diploma

College coursework or degree a plus

Jobbeschreibung

Attain Finance, operating through LendDirect, is hiring in Chatham, ON for a customer-focused role in consumer finance. You will guide customers through loan processes, educate on financial products, and manage inbound and outbound calls to support growth.

The position emphasizes a strong service mindset, effective communication, and a willingness to learn in a collaborative team environment. Health benefits and retirement program details are provided.