Customer-Focused Finance Specialist – Lending Growth

LendDirect; Toronto; On-site; CAD 26,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Basic life insurance

Disability coverage

Voluntary life benefits

RRSP/DPSP program

Employee Assistance Program

Emergency Relief Fund

Attain4All

Tuition reimbursement

Leadership development programs

Monthly bonus program

Job summary

LendDirect is hiring a Financial Service Representative to deliver outstanding service, guide customers through loan processes, and build lasting relationships at our Scarborough location. You will engage customers via calls and in person, promote suitable financial products, and help drive growth.

Join a dynamic Attain Finance brand with generous benefits and a clear career path. The role includes training, compliance adherence, and opportunities to advance within a collaborative team.”

Qualifications

• Customer service and a genuine desire to help others in every interaction.
• Willingness to learn and grow in a fast-paced, team‑oriented environment.

Responsibilities

• Deliver exceptional service to new and existing customers during the loan process.
• Use consultative sales techniques to educate customers and identify upsell opportunities.
• Manage inbound calls and make outbound calls to attract new business.
• Support delinquency management by offering solutions for past-due accounts.
• Participate in hands-on training with mentoring to build skills and confidence.
• Follow regulatory guidelines and protect customer information and company assets.

Skills

Customer focus

Sales mindset

Strong communication

Problem-solving

Adaptability

Team player

Education

High School diploma or equivalent

Job description

LendDirect is hiring a Financial Service Representative to deliver outstanding service, guide customers through loan processes, and build lasting relationships at our Scarborough location. You will engage customers via calls and in person, promote suitable financial products, and help drive growth.

Join a dynamic Attain Finance brand with generous benefits and a clear career path. The role includes training, compliance adherence, and opportunities to advance within a collaborative team.”