FINANCIAL SERVICES MANAGER

Birchwood Automotive Group; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits

RSP matching

Referral bonus

Career development

Learning opportunities

Wellness program

Corporate discounts

Volunteer program

Company events

Job summary

Birchwood Automotive Group seeks a Financial Services Manager to provide expert finance options, vehicle protection products, and personal coverage for vehicle ownership. The role drives four key functions in the Finance Office: Sales, Legal & Compliance, Administration, and Management, while keeping a high level of customer satisfaction throughout the sales cycle.

The successful candidate will be energetic, detail-oriented, and committed to continuous learning, leveraging technology to optimize

Qualifications

• Previous automotive Financial Services Manager or automotive sales experience is required
• Relationship expert with a demonstrated commitment to customer satisfaction
• Thrive in a collaborative environment
• High attention to detail with proven time management and organizational skills
• A commitment to continuous learning and professional development
• Comfortable leveraging technology for most day-to-day functions
• Proven negotiation success is essential
• A Class 5 driver's license and driver's abstract are required

Responsibilities

• Offer expert advice on finance options, vehicle protection products and personal coverage
• Deliver Finance Office functions: Sales, Legal & Compliance, Administration and Management
• Maintain customer-focused experience throughout the sales cycle

Skills

Customer satisfaction

Negotiation

Detail oriented

Time management

Tech-enabled

Relationship management

Driver's license

Job description

Financial Services Manager

Reporting Relationship: This position reports directly to the General Manager.

Job Summary

The Financial Services Manager plays an integral role in Birchwood achieving the highest level of customer satisfaction during the sales cycle. The Financial Services Manager will offer expert advice on finance options, vehicle protection products, and personal coverage relating to the ownership of the vehicle. Using industry-leading technology and software, they will deliver upon the four essential functions of the Financial Services Office: Sales, Legal and Compliance, Administration, and Management. The successful candidate will be energetic, conscientious, and focused on providing a customer-focused experience.

Qualifications

• Previous automotive Financial Services Manager or automotive sales experience is required
• Relationship expert with a demonstrated commitment to customer satisfaction
• Thrive in a collaborative environment
• High attention to detail with proven time management and organizational skills
• A commitment to continuous learning and professional development
• Comfortable leveraging technology for most day-to-day functions
• Proven negotiation success is essential
• A Class 5 driver's license and driver's abstract are required

What Birchwood Can Offer You

• Competitive compensation - in addition to salary, many roles have bonus and commission incentives that reward you for success
• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance - with flex plan options
• RSP Matching program - Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
• Employee referral bonus program - refer your friends to Birchwood and receive a referral bonus
• Career development opportunities & internal promotions
• Learning & development opportunities
• Wellness program
• Corporate discounts & group savings plan
• Volunteer program - Dollars for Doing
• Company events - Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba's largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers' automotive needs. We're a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [e-mail]

Birchwood BMW/MINI

Department
Sales
Employment Type
Full Time