Financial Services Manager

CanadaOne Auto Group Inc.; Southwestern Ontario; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Excellent employee experience

Benefits & compensation

Employee Assistance Program

Collaborative work environment

Job summary

Parkway Ford is seeking a Financial Services Manager to join our leadership team of customer-focused professionals within our high-volume dealership. You will drive sales, enhance processes and ensure a seamless financing experience for customers.

As the liaison between customers and financial institutions, you will ensure all ownership and warranty documentation is completed accurately and on time, while generating profit from warranties, insurances, and related products.

Qualifications

• Valid driver's license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Minimum 2 years of experience in sales departments or related work environments - previous FSM experience preferred

Responsibilities

• Provide exceptional customer experience following established processes and procedures.
• Act as liaison between financial institutions and customers; ensure documentation for ownership and warranty is completed correctly.
• Generate profit by selling warranties, insurances and various products.
• Drive sales and improve efficiencies through collaboration with the team.

Skills

Customer service

Leadership

Communication

Sales experience

Education

High School Diploma

Post-Secondary Education Preferred

Job description

Parkway Ford is currently seeking a Financial Services Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is responsible for ongoing collaboration with fellow team members; driving sales and improving efficiencies whenever possible.

The Financial Services Manager acts as liaison between financial institutions and our customers and ensures that all required documentation needed for ownership and warranty is completed correctly.They also generate profit by selling warranties, insurances and various products.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.

Candidates must possess:

• Valid driver's license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Minimum 2 years of experience in sales departments or related work environments - previous FSM experience preferred

Why We're Awesome:

• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Parkway Ford is an equal opportunity employer which values diversity in the workplace.If you require accommodation in order to participate in the hiring process,please contact us at 519-884-5110 or [e-mail] tomake your needs known in advance.