Financial Service Representative

goeasy Ltd.; Lindsay; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading company in Canada as a Financial Service Representative, where you'll engage with customers to help them achieve their financial goals. This role offers comprehensive training, a supportive work environment, and a range of benefits including incentive plans and health coverage.

Benefits

Monthly, quarterly, and semi-annual incentive plans

Extended healthcare coverage

Paid personal and volunteer days

Employee discounts on various products

Tuition Assistance Program

Qualifications

• Some experience in a customer-facing environment.
• Excellent communicator, results-oriented, eager to drive sales.
• Able to pass background checks.

Responsibilities

• Build superior customer sales experiences via multiple channels.
• Educate customers on financial products to achieve their goals.
• Manage collections activities for overdue accounts.

Skills

Communication

Sales Orientation

Empathy

Job description

Join to apply for the Financial Service Representative role at goeasy Ltd.

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If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts by engaging directly with customers, helping them build credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary skills for success.

What’s In It For You

Benefits and Perks package that extends beyond your base salary:

• Financial
• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching

• Health & Lifestyle
• Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
• 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days

• Perks
• Perkopolis employee discount program
• REMIC Licensing is available
• Employee discounts on furniture, electronics, and appliances
• easyloans – access to loans at lower interest rates
• Tuition Assistance Program

• Recognition
• Opportunities for monthly, quarterly, and semi-annual awards
• Leadership development programs with over 70% internal promotion rate

What You Will Do

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Demonstrate compassion and empathy for customers, understanding their situations and needs to match them with suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Capitalize on cross-sales and add-on products
• Communicate the terms and conditions of financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all necessary information for customer applications with strong attention to detail

Who You Are

• An excellent communicator, results-oriented, eager to drive sales and enhance customer satisfaction
• Compassionate, operating with integrity, caring deeply for customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why Work for goeasy?

Learn more about our culture via the video or at goeasy.com/careers.

We are committed to fostering a work environment where everyone feels seen, heard, and can reach their potential. We provide accommodations upon request at any recruitment stage, in accordance with legislative requirements across Canada.