Financial Service Representative

Money Mart; Hamilton; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in financial services is seeking dedicated individuals to join their team. This role emphasizes delivering exceptional customer service while achieving profitability goals. You'll engage with customers to understand their needs and provide tailored solutions, all while ensuring compliance and accuracy in transactions. With a commitment to inclusivity and community support, this company fosters a collaborative environment where your contributions can make a meaningful impact. If you're passionate about sales and customer service, this opportunity is perfect for you.

Benefits

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

RRSP/RPP Contribution Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free Company Services

Discounted Company Services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service and sales-driven mindset.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution.
• Contact customers to negotiate payment terms on past due balances.

Skills

Sales Driven

Customer Service

Cash Handling

Financial Services Experience

Education

High School Diploma or Equivalent

Job description

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!

Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it's about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer:

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include:

• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• RRSP/RPP Contribution Options
• Education Reimbursement Program to invest in your education and career growth.
• Exclusive Perks through Perkopolis - enjoy special discounts and offers.
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services including foreign exchange and Koodo services.
• And Much More!

Branch location:

836 Upper James St Unit 6

During a typical day, you will:

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will:

• Be sales driven
• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have previous cash handling experience
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you are selected for an interview, please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. We will work with you to meet your needs.