Financial Advisor Assistant

Raymond James Financial; Toronto; Hybrid; CAD 60,000 - 65,000; Full time

Job summary

Raymond James Ltd. in Downtown Toronto is hiring a full-time Financial Advisor Assistant to support our team within Bowes Wealth Management.

The role blends client service, account administration, and office coordination in a fast-paced wealth management environment. This hybrid position requires at least two years in financial services, strong MS Office skills, and comfort with CRM systems and trade support.

Qualifications

• Minimum of 2 years of industry-related experience in financial services.
• Post-secondary education or an equivalent combination of education, training, and relevant experience.
• CIRO Investment Representative licensing is preferred, or willingness to obtain within 6 months of hire.
• Experience with account administration for registered and non-registered accounts, including RRSPs, TFSAs, corporate accounts, transfers, and client documentation.
• Strong Microsoft Office skills, especially Outlook, Word, Excel, and PowerPoint; experience with Dataphile and Raymond James systems is an asset.
• Excellent written and verbal communication, client service, organization, problem-solving, prioritization, and attention to detail.

Responsibilities

• Provide professional, responsive, and client-focused service by phone, email, and in person.
• Handle day-to-day client requests, inquiries, and follow-up items, working closely with the advisory team to ensure matters are resolved promptly.
• Assist with trade-related administration and, where appropriately licensed, process trade instructions and security transactions in accordance with firm and regulatory requirements.
• Schedule and confirm client meetings, manage calendars, prepare meeting materials and presentations, and help track post-meeting action items.
• Draft and coordinate routine client correspondence and help maintain a polished, consistent client experience across all touchpoints.
• Account Administration & Operations
• Support new account openings, account updates, KYC documentation, beneficiary changes, transfers, and related paperwork.
• Process and follow up on deposits, withdrawals, cheques, electronic funds transfers, journals, and other cash management-related requests.
• Ensure documentation and transactions are accurate, complete, and processed in accordance with internal and regulatory requirements.
• Coordinate with Raymond James head office and internal departments to resolve operational issues and follow up on outstanding items.
• Support tax-season activities by coordinating tax slips, client requests, documentation for accountants and tax professionals, and related follow-up items.
• CRM, Meetings & Office Coordination
• Maintain accurate and up-to-date CRM records, client notes, contact information, activities, and follow-up tasks.
• Use Microsoft Outlook extensively for calendars, scheduling, email management, mail merges, meeting coordination, and client communications.
• Maintain advisor files and recurring administrative workflows, assist with project work, and help keep the office organized and running smoothly.
• Use Dataphile and Raymond James systems effectively and demonstrate comfort learning new technology and processes.
• Client Events, Marketing & Communications
• Organize and support client events, seminars, branch events, and related follow-up activities.
• Coordinate invitations, approvals, attendance tracking, materials, logistics, and post-event follow-up; occasional attendance outside regular business hours may be required.
• Assist with approved marketing initiatives, email campaigns, website or social media coordination, and other client communications.

Skills

Client service

Attention to detail

Organization

Time management

Communication

Education

Post-secondary education

Tools

Dataphile

Raymond James systems

Outlook

Excel

PowerPoint

Job description

Job Description - Financial Advisor Assistant (2600591)

Raymond James Independent Financial Services is seeking a full-time Financial Advisor Assistant to work in our Downtown Toronto office.
Raymond James Ltd. is one of Canada's leading independent investment dealers, offering high-quality investment products and services to Canadians seeking customized solutions to their wealth management needs. Bowes Wealth Management is a collaborative, multi-advisor team based on Toronto's Queens Quay. We run a predominantly discretionary, fee-based practice and work with a long-standing base of high-net-worth families and business owners. This is a hybrid position, with four days per week in-office.

This is a broad, hands-on client service and administrative role supporting our Financial Advisors, Portfolio Managers, and broader branch team. The successful candidate will help manage day-to-day client requests, account administration and transfers, meeting preparation, CRM and follow-ups, tax-season items, client events, and general office organization. Because we are a smaller team, the role offers the opportunity to take ownership of recurring processes and become an important part of the practice. We are looking for someone dependable, detail-oriented, proactive, and comfortable working in a fast-paced wealth management environment.

• Provide professional, responsive, and client-focused service by phone, email, and in person.
• Handle day-to-day client requests, inquiries, and follow-up items, working closely with the advisory team to ensure matters are resolved promptly.
• Assist with trade-related administration and, where appropriately licensed, process trade instructions and security transactions in accordance with firm and regulatory requirements.
• Schedule and confirm client meetings, manage calendars, prepare meeting materials and presentations, and help track post‑meeting action items.
• Draft and coordinate routine client correspondence and help maintain a polished, consistent client experience across all touchpoints.

Account Administration & Operations

• Support new account openings, account updates, KYC documentation, beneficiary changes, transfers, and related paperwork.
• Process and follow up on deposits, withdrawals, cheques, electronic funds transfers, journals, and other cash management‑related requests.
• Ensure documentation and transactions are accurate, complete, and processed in accordance with internal and regulatory requirements.
• Coordinate with Raymond James head office and internal departments to resolve operational issues and follow up on outstanding items.
• Support tax-season activities by coordinating tax slips, client requests, documentation for accountants and tax professionals, and related follow-up items.

CRM, Meetings & Office Coordination

• Maintain accurate and up-to-date CRM records, client notes, contact information, activities, and follow-up tasks.
• Use Microsoft Outlook extensively for calendars, scheduling, email management, mail merges, meeting coordination, and client communications.
• Maintain advisor files and recurring administrative workflows, assist with project work, and help keep the office organized and running smoothly.
• Use Dataphile and Raymond James systems effectively and demonstrate comfort learning new technology and processes.

Client Events, Marketing & Communications

• Organize and support client events, seminars, branch events, and related follow-up activities.
• Coordinate invitations, approvals, attendance tracking, materials, logistics, and post‑event follow‑up; occasional attendance outside regular business hours may be required.
• Assist with approved marketing initiatives, email campaigns, website or social media coordination, and other client communications.
  

What We Are Looking For

The ideal candidate is self‑motivated, detail‑oriented, organized, and client‑focused. You are comfortable managing multiple priorities, meeting deadlines, and working both independently and collaboratively. You take ownership of follow‑up, communicate professionally, exercise discretion with confidential information, and look for ways to make the team and client experience better.

Qualifications

• Minimum of 2 years of industry-related experience, preferably in investment brokerage, wealth management, financial services, banking, or a similar client‑service environment.
• Post‑secondary education, or an equivalent combination of education, training, and relevant experience.
• CIRO Investment Representative (IR) licensing is preferred, or a willingness to obtain it within 6 months of hire.
• Experience with account administration for registered and non‑registered accounts, including RRSPs, TFSAs, corporate accounts, transfers, and client documentation.
• Strong Microsoft Office skills, especially Outlook, Word, Excel, and PowerPoint; experience with Dataphile and Raymond James systems is an asset.
• Excellent written and verbal communication, client service, organization, problem‑solving, prioritization, and attention to detail.
• Experience with CRM systems, digital marketing or social media tools, client events, or personal tax filing is considered an asset.

Compensation

The base salary range for this role is $60,000-$65,000 annually, depending on experience, licensing, systems knowledge, and overall qualifications. Additional compensation, benefits, or incentive opportunities may be available.

We require applicants to complete a background verification process prior to commencing employment with the company, including but not limited to a credit and criminal record check.

Raymond James Ltd. recognizes the value of a diverse workforce and appreciates the unique skills and special contribution of each employee. We are committed to accessibility for candidates through all stages of the recruitment process. Should you require accommodation, please contact us using the above details and we will be happy to help.

Raymond James Ltd. is a member of the Investment IndustryRegulatory Organization of Canada (IIROC) and of the Canadian Investor ProtectionFund (CIPF). Customers’ accounts are protected by the Canadian Investor ProtectionFund within specified limits. A brochure describing the nature and limits ofcoverage is available upon request or at . 3Macs, MacDougall,MacDougall & MacTier and Raymond James Correspondent Services are divisions ofRaymond James Ltd. Raymond James Ltd. is an integrated financial services firm. Itssubsidiaries, Raymond James Investment Counsel Ltd., Raymond James FinancialPlanning Ltd., Raymond James Trust (Canada) and Raymond James Trust (Québec) Ltd.are not members of the IIROC or the CIPF. Please consult each subsidiary’s webpagesfor applicable corporate, regulatory or membership information. www.cipf.ca