Investment Advisor Assistant

Raymond James Ltd.; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

Raymond James Ltd. is seeking an Investment Advisor Assistant to support a team of financial advisors and the Branch Manager. The role includes entering client trades, servicing requests by phone, and keeping client paperwork accurate and up to date.

The successful candidate will bring strong administrative skills, the ability to work under deadlines, and a focus on excellent client service to help sustain valuable relationships for the Branch.

Qualifications

• Post-secondary education completed.
• Excellent verbal and written communication skills and professional demeanor.
• Proven customer service orientation with strong time management.

Responsibilities

• Prepare and review daily/monthly/annual reports, client correspondence and taking ownership of project work.
• Process and follow up on security transactions and transfers.
• Handle incoming and outgoing phone calls with clients.
• Foster and support client relationships by liaising with clients, responding to requests and proactive problem solving.
• Service clients’ general day-to-day requests.
• Maintain Financial Advisor files, calendar & expenses; and
• Perform general office duties.

Skills

Customer service

Attention to detail

Time management

Organization

Self-starter

Communication skills

Education

Post-secondary education

Tools

MS Word

MS Excel

MS Outlook

MS Office

Dataphile

FactSet

Job description

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Investment Advisor Assistant

The primary role of the Investment Advisor Assistant is to support a team of financial advisors and the Branch Manager (BM) by ensuring the office is managed efficiently and effectively. The position is responsible for entering client trades, servicing client requests and processing trade instructions by phone, and ensuring client paperwork is up to date and accurate.

The candidate is a self-motivated individual with exceptional administrative skills and a dependable nature. The candidate will bring to the role an ability to work within deadlines both independently and as part of a team, proven effective time management skills, and a focus on customer service.

As a key member of the team, contributions are important to the success of the client relationship with the Financial Advisor, and to the success of the Branch as a whole.

What will your role be responsible for?

• Prepare and review daily/monthly/annual reports, client correspondence and taking ownership of project work;
• Process and follow up on security transactions and transfers;
• Handle incoming and outgoing phone calls with clients;
• Foster and support client relationships by liaising with clients, responding to requests and proactive problem solving;
• Service clients’ general day-to-day requests;
• Maintain Financial Advisor files, calendar & expenses; and
• Perform general office duties.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

• Post-secondary education;
• CIRO IR Licensed preferred or willing to obtain within 6 months of hire;
• Excellent proficiency with MS Office particularly Word, Excel and Outlook;
• Experience with Dataphile and FactSet is an asset;
• Excellent verbal and written communication skills;
• The desire to contribute to a collaborative working environment, while maintaining a professional, positive manner;
• Superior customer service skills;
• Meticulous attention to detail;
• Self-starter attributes, motivated and hardworking with the ability to prioritize, multitask, work within time constraints and provide necessary follow up;
• Strong organizational skills;
• Superior problem solving skills;
• The ability to work within deadlines in a high-volume, pressure-oriented environment; and
• Ability to effectively handle confidential information.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

Salary Range: $45,000-55,000 annually, in addition to competitive performance bonuses/incentives.

Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

This posting is for an existing vacancy.

At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.

Job

Wealth management

Primary Location

CA-ON-Toronto-Toronto

Schedule

Full-time

Status

Permanent Full-Time