Field Trainer - English-French Bilingual

PureCars; Canada; On-site; CAD 70,000 - 95,000; Full time

Job summary

AutoAlert Driven by PureCars seeks a Field Trainer to deliver virtual and in-person trainings to dealership groups across North America, ensuring full platform understanding and business value realization. Travel up to 95% is required, with English/French fluency and strong client engagement skills.

The role emphasizes collaboration with internal teams, documentation of training materials, and ongoing product expertise to drive dealer adoption and satisfaction.

Qualifications

• Fluent in English and French (spoken and written).
• Excellent presentation skills for training delivery.
• Ability to translate complex software into end-user steps.
• Strong problem-solving and collaboration abilities.

Responsibilities

• Demonstrate fluency in English and French spoken and written communications.
• Effectively present the AutoAlert Driven by PureCars Suite in trainings, answering dealership questions.
• Communicate the value of AutoAlert Driven by PureCars platforms.
• Drive utilization and advanced usage through best-practice processes to maximize client return.
• Maintain up-to-date automotive trend awareness relevant to dealerships.

Skills

Fluent English and French

Executive presentation skills

Independent and team player

Problem solving

Travel readiness

Tools

Salesforce

Job description

At AutoAlert Driven by PureCars, the Field Trainer provides training and consulting services virtually and, when warranted, in person, for single and multi-rooftop dealer groups for short- and long-term periods. During this time, the Field Trainer ensures full product and platform understanding and engagement at the dealership and will help dealership teams understand how to leverage the AutoAlert Driven by PureCars platform to best meet their business goals. Field Trainers engage in their delivery of high-impact, relevant material as outlined by the customer and/or other client-facing teams within the AutoAlert Driven by PureCars organization. Some short and long-term travel may be required. This individual is responsible for maintaining an expert level of product comprehension for both new and existing AutoAlert Driven by PureCars product offerings, system enhancements, and training materials. An excellent Field trainer will exhibit a passion for high-level customer satisfaction, dealership needs analysis, and problem solving to smoothly drive continued dealership engagement with the AutoAlert Driven by PureCars platform. You are a team player with strong problem-solving skills and an innovative mindset. You will be a part of a creative, diverse, collaborative team of hardworking individuals to increase brand favorability, customer engagement and advocacy, and revenue growth.

About the Role

Essential Functions of the Position

• Demonstrate fluency in English and French spoken and written communications
• Effectively present the AutoAlert Driven by PureCars Suite of software solutions in a clear, concise manner, demonstrating functionality of the system and answering dealership questions during trainings
• Communicate the value of the AutoAlert Driven by PureCars platforms
• Drive utilization and advanced usage through best-practice and designed processes to maximize client return in a way that supports AutoAlert Driven by PureCars's philosophy and definition of a successful dealership
• Maintain a clear and current understanding of automotive trends that could influence dealership participation and add additional value
• Consult with other internal departments to develop and promote ongoing product engagement and usage based on customer business goals
• Clearly construct and communicate training-related documentation according to communicated guidelines and expectations within the required timeframe
• Schedule travel in accordance with department practices and AutoAlert Driven by PureCars company guidelines and policies
• Coordinate efforts across departmental structures, within a designated team to consult on risk, success, and execution opportunities
• Coordinate resolution of issues across multiple departments
• Complete and submit all training-related documentation according to communicated guidelines and expectations with the required timeframe
• Other duties as assigned

Qualifications

• Automotive Desking experience preferred
• Experience with Salesforce preferred

Required Skills

• Highly motivated self-starter capable of working independently and in a team environment
• Outstanding presentation skills with the ability to effectively articulate and communicate in a way that retains trainee retention
• Ability to take complex and intertwined software platforms and break down to digestible and easy to understand segments for end-user retention
• Ability to work cooperatively and collaboratively with all levels of the organization to maximize performance, creativity, problem-solving, and results
• Ability to adapt positively to changing priorities and to remain calm in a fast-paced environment
• Organizational and time-management skills for meeting deadlines in a fast-paced environment
• Hold a valid Passport and Driver's license
• Have the ability to rent a car when traveling
• Must meet all background screening requirements for travel throughout US and Canada
• This position may require up to 95% travel

Preferred Skills

No additional preferred skills listed.

Pay range and compensation package

No specific pay range or compensation package listed.

Equal Opportunity Statement

AutoAlert Driven by PureCars is committed to diversity and inclusivity in the workplace.