Field Technician (Heavy Equipment or Automotive Mechanic)

Leavitt Machinery; Stratford; On-site; CAD 54,000 - 58,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

RRSP matching

Sick leave

Job summary

Leavitt Machinery is seeking a Field Technician (Heavy Equipment or Automotive Mechanic) to join the Stratford, Ontario Service team. You will diagnose, repair, and maintain a variety of material handling equipment while communicating with customers and the Service Dispatcher.

Candidates should have 5+ years in repair, a valid driver’s license, and a Red Seal or Journeyperson ticket. This onsite role offers competitive pay and comprehensive benefits in a growing company.

Qualifications

• Minimum 5 years of repair experience on heavy equipment or automotive.
• Provincial Heavy Duty or Automotive Journeyperson ticket or Red Seal.
• Experience with hydraulics and diagnosing electric engines.
• Experience with aerial platforms and lift trucks.
• Strong communication with customers and internal stakeholders.
• Excellent problem-solving and rapid learning abilities.
• Valid driver’s license and willingness to travel regionally.
• High school diploma.

Responsibilities

• Diagnose, repair, and perform routine maintenance and safety inspections on equipment.
• Communicate with the Service Dispatcher on progress and complete tasks promptly.
• Discuss job scope and repair requirements with customers.
• Coordinate with Parts department to order and prep parts for visits.
• Maintain documentation such as work orders and warranty paperwork.
• Report safety incidents and adhere to safety policies.

Skills

Heavy equipment repair

Automotive repair

Communication skills

Problem solving

Positive attitude

Valid driver’s license

Education

High school diploma

Tools

Hydraulics

Lift trucks

Job description

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a mechanically inclined Field Technician (Heavy Equipment or Automotive Mechanic) to join our Service team in Stratford, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal customers.

Essential Duties & Responsibilities

As a Field Technician your key responsibilities will include:

• Diagnosing, repairing, and completing routine maintenance and safety inspections on a variety of material handling equipment and machinery
• Maintaining effective and consistent communication with the Service Dispatcher regarding ongoing Service jobs, and completing assigned tasks in a timely manner
• Discussing Service job details with customers and communicating a clear understanding of the job scope and repair requirements
• Communicating with the Parts department via phone and email to ensure required parts are ordered, and preparing required parts before visiting job sites
• Maintaining proper documentation where needed, including work order forms and warranty paperwork
• Reporting any safety incidents promptly and adhering to all safety policies

Required Skills & Qualifications

• At least 5 years of heavy equipment or automotive repair experience in a related industry
• Provincial Heavy Duty or Automotive Journeyperson’s ticket or a Relevant Red Seal Trade Certification is required
• Experience with hydraulics and diagnosing and servicing electric engines is a strong asset
• Previous aerial platform and lift truck experience an asset
• Strong communication skills, including the ability to partner effectively with external customers and internal stakeholders
• Excellent problem-solving skills and strong aptitude for learning and applying mechanical and technical concepts>
• Strong work ethic and a positive attitude
• High school diploma
• Valid driver’s license and ability to travel to customer sites in the region is required

Benefits & Perks

Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, short term disability, and travel insurance
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching
• Ongoing professional development opportunities

The base pay range for this role is: $39.00 to $42.50 per hour, depending on experience.

This is an onsite role based in Stratford, Ontario.

Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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