Field Technician

Benchmarkdata; Grande Prairie; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Northern Living Allowance

Truck provided

Cell phone

Laptop

Health & Dental Benefits

Group RRSP Matching

Life Insurance

Paid Vacation

PPE

Job summary

Benchmark Data Solutions in Grande Prairie, AB is seeking a Field Technician with a background in telecommunications or IT to join our team. The role involves installing and servicing rig intercoms, cellular boosters, satellite dishes, and portable towers, with travel to remote sites.

You will prepare and load equipment, complete pre-job safety documentation, maintain inventory, and keep shop and field areas organized.

Qualifications

• Proven experience in telecommunications, IT, or similar field.
• Willingness to travel to remote drilling and completion sites.
• Comfortable with heights; climbing rigs (derricks) up to 160' is required.
• Team-oriented and safety-minded, with a focus on personal and team safety.

Responsibilities

• Install and service rig intercoms, cellular boosters, satellite dishes, and portable cellular towers.
• Manage and organize customer site and staging area inventory and equipment.
• Maintain cleanliness and readiness of shop supplies and equipment.
• Process service tickets and related documentation promptly for accurate invoicing.
• Keep all company property, including truck, tools, and equipment, in top condition.
• Work with and manage specialized equipment and hand tools.
• Perform additional duties as required, including travel and overnight stays in camp or hotel accommodations.

Skills

Telecom/IT experience

Travel readiness

Team-oriented

Safety minded

Customer communication

Willing to learn

Overtime availability

Job description

Field Technician - Grande Prairie, AB

Benchmark Data Solutions is an Alberta-owned and operated company with over 20 years of experience providing remote communication services, primarily to the oil & gas industry. Our team-oriented, people-first approach focuses on leveraging cutting-edge technology to meet our customers’ needs while maintaining a safe and supportive work environment for our staff.

We are seeking a skilled and experienced Field Technician with a background in telecommunications or IT to join our team. The position offers a Northern Living Allowance and competitive benefits.

A Day in the Life:

• Confirm schedule with customers.
• Prep and load equipment at the shop, using your company-provided truck.
• Travel to locations (typically 3-6 hours one-way).
• Complete all required pre-job safety paperwork.
• Safely and efficiently install equipment (rig intercoms, cellular boosters, satellite dishes, etc.), keeping a clean and organized workspace.
• Check in with the customer, test equipment, complete inventory paperwork.
• Head home or stay overnight at a hotel to avoid driving tired.

Key Responsibilities:

• Complete safety documentation for every job site, including Pre-Job Assessments and Inspections.
• Install and service rig intercoms, cellular boosters, satellite dishes, and portable cellular towers.
• Manage and organize customer site and staging area inventory and equipment.
• Maintain cleanliness and readiness of shop supplies and equipment.
• Process service tickets and related documentation promptly for accurate invoicing.
• Keep all company property, including truck, tools, and equipment, in top condition.
• Work with and manage specialized equipment and hand tools.
• Perform additional duties as required, including travel and overnight stays in camp or hotel accommodations.

Qualifications:

• Proven experience in telecommunications, IT, or a similar field.
• Willingness to travel to remote drilling and completion sites.
• Comfortable with heights; climbing rigs (derricks) up to 160' is required.
• Team-oriented and safety-minded, with a focus on personal and team safety.
• Proficient in computer software and hardware troubleshooting.
• Motivated to learn new technologies, open to coaching, and willing to share ideas.
• Professional, courteous communication skills for customer interactions.
• Available for overtime, including evenings, weekends, and on-call as required.

Why Join Benchmark?

We are a close-knit, entrepreneurial team that values collaboration, growth, and employee development. At Benchmark, you'll find a supportive, family-like environment that encourages innovative ideas and fast-paced service. If you're looking for a place where teamwork, safety, and service are paramount, Benchmark is the right fit for you.

Employment Benefits:

• Competitive Salary, Field Day Rates, and Northern Living Allowance
• Company-provided Truck, Cell Phone, and Laptop
• Comprehensive Health & Dental Benefits + Group RRSP Matching (after three months)
• Life Insurance
• Paid Vacation (after three months)
• Company-provided PPE
• Small Business Work Environment with Open Door Communication