Field Supervisor - New Installations & Modernizations

Schindler Group; Calgary; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Bonus program

Professional development

Health plan (extended)

Paid time off

Tuition reimbursement

RRSP with company match

Job summary

Schindler Group in Calgary offers a Field Supervisor – New Installations & Modernizations role focused on leading installation and modernization projects while ensuring safety, quality and customer satisfaction. You will mentor field teams, manage time tickets and uphold rigorous safety standards.

The role requires a post-secondary engineering or PM degree with 3–5 years in elevator projects, strong leadership, communication, and problem-solving skills.

Qualifications

• Post secondary degree in Engineering or PM preferred.
• 3–5 years in elevator industry or related supervision of capital equipment.
• Strong leadership and problem-solving abilities.
• Excellent communication and organizational skills.
• Ability to coach, mentor and work with minimal supervision.

Responsibilities

• Lead installation and modernization work ensuring safety, quality and schedule performance.
• Coach and mentor field employees; monitor performance and time tickets.
• Ensure compliance with safety, quality, and ISO standards; coordinate with authorities.
• Manage field audits to assure conformance of quality, safety and performance.
• Identify tooling needs to improve productivity and efficiency.

Skills

Leadership

Team leadership

Safety awareness

Communication

Problem solving

Education

Engineering degree or Project Management

Tools

Project management software

Job description

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We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contributes to making places more accessible,inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect bothamong colleagues and for the world around us. By joining us, you don’t justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874. WithCanadianHeadquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort, efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada, includingScotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, andVancouver Canada Line.

Join us as a

Field Supervisor - New Installations & Modernizations

Your main responsibilities

The Field Supervisor – New Installations (NI) and Modernization (MOD) is responsible for the installation of new construction and modernization projects through conforming to customer and company requirements as related to quality improvements, safety, cost improvement and customer satisfaction in support of Branch objectives. They are responsibile for managing, coaching and training field employees as well as health and safety requirements.

Safety and Supervision

• Lead field employees through providing mentorship, guidance and constructive feedback to promote employee development
• Coach and persuade field employees on Schindler’s methods of safety, quality and productivity
• Identify training needs and deliver training (safety & technical) to field employees
• Monitor work of field employees from both a quantitative and qualitative point of view, including approval of time tickets and maintenance of vacation schedules
• Investigate employee incidents and near misses, and support early and safe return to work initiatives. Conduct regular safety observations and ensure correct usage of PPE.
• Manage new installation and modernization work in area of responsibility within framework of financial budget
• Manage field technician manpower to maximize business results

Process and Quality Management

• Monitor job completion check points and implement required corrective action in order to drive installation and modernization performance to BDP model and meet ISO standards
• Ensure each installation and modernization project meets Schindler employee and passenger safety and quality standards and all contract requirements as defined by customer
• Ensure compliance with requirements issued by local and government authorities
• Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety.
• Evaluate and initiate requests for tooling where such tooling would support productivity improvement

Customer Service and External Relations

• Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while costs are minimized
• Ensure customer needs or enquires are met in a prompt, professional manner by providing clear communications.
• Demonstrate to customers that they are receiving fair value for their expenditures
• Communicate with and influence business agents, inspectors, etc., in resolving disputes
• Maintain and manage pro-active relationships with Union business agent

What you bring

• Post Secondary degree – preferably in Engineering or Project Management
• 3-5 years in elevator industry or related experience, or a similar industry which includes the supervision of capital equipment installation
• Excellent leadership skills and demonstrated ability to solve problems
• Ability to coach, mentor and guide team members
• Strong communication skills, organization skills and ability to work without supervision
• Self motivated team player with record of achieving results
• Work flexible hours as business demands

Actual compensation will be determined based on a variety of factors, including relevant experience, education, skills, and market conditions, as well as internal equity considerations, in alignment with our overall compensation practices.

In addition to base pay, this role will be eligible for: Bonus Incentive Program

This range represents base salary only and does not include bonus, incentive compensation, or benefits. Eligible employees may participate in discretionary incentive programs based on individual and company performance. A comprehensive benefits package is offered to eligible employees.

We are committed to fair and transparent compensation practices. This posting represents an existing vacancy. The salary range disclosed reflects our good-faith estimate of base pay at the time of posting.

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this position.

We do not use artificial intelligence in our hiring or evaluation process. All hiring decisions are made by authorized human personnel.

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.