Sales Representative - New Installations and Modernizations

Schindler Group; Vancouver; On-site; CAD 69,000 - 90,000; Full time

Benefits offered by this job

Competitive Extended Health, Dental & Vision Plans

Generous Paid Time Off Plans

Tuition Reimbursement Program

Competitive Group RRSP with Company Match

Job summary

Schindler Group is looking for a Sales Representative - New Installations and Modernizations in Vancouver, Canada. The successful candidate will be responsible for identifying opportunities, managing client relationships, and presenting sales strategies. A Bachelor's degree in Business Administration or Engineering is preferred, along with strong communication and negotiation skills. The role offers a salary range of $69,000 to $90,000 CAD and benefits including health plans and professional development opportunities.

Qualifications

• Bachelor Degree – preferably in Business Administration or Engineering.
• Proficient in MS Office.
• Communicate clearly and articulately.
• Demonstrate customer focus through improving performance.
• Ability to negotiate persuasively and effectively.
• Motivate customers to act or react to support business growth.
• Ability to present materials clearly and engage the audience.
• Ability to understand problems and develop creative solutions.
• Ability to interact with all levels and be an integral part of the operation.

Responsibilities

• Identify opportunities through key customer contacts and industry information.
• Plan, develop and implement sales strategies for new installations and modernizations.
• Build and maintain favorable client relationships.
• Prepare sales proposals for new installations and modernization projects.
• Ensure customer needs are met in a prompt, professional manner.

Skills

Communication

Customer Service

Negotiation

Presentation

Problem Solving

Teamwork

Education

Bachelor Degree in Business Administration or Engineering

Tools

MS Office

Job description

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contributes to making places more accessible,inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect bothamong colleagues and for the world around us. By joining us, you don’t justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.

WithCanadianHeadquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort, efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada, includingScotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, andVancouver Canada Line.

Sales Representative - New Installations and Modernizations

Your main responsibilities

The Sales Representative – New Installations(NI) and Modernizations(MOD) identifies opportunities through key customer contacts and industry information. This role locates sources for sale of company products and services, prepares documentation for prospective and current customers and ensures it is communicated appropriately.

Portfolio Growth and Retention

• Understand financial goals and expectations of company, and meet and/or exceed assigned sales and customer objectives
• Plan, develop and implement NI and MOD sales strategies to lead negotiations that are consistent with internal strategy while, at the same time, reflective of customer requirements and competitive offerings
• Assemble and present information for NI and MOD offerings
• Identify and pursue potential customers to drive and support strategic growth objectives
• Analyze customer needs and secure desirable business through application of company products and services
• Support Existing Installations Sales in obtaining maintenance agreements and renewal of existing agreements through offering modernization solutions
• Source, analyze, communicate and apply competitive data for competitive advantage to company, and provide recommendations for market target pricing

Process/Project Management and Administration

• Develop sales proposals for NI/ MOD and prepare estimates for the sale of company products and services
• Assure full utilization of systems and follow best demonstrated practices (BDP)
• Prepare and maintain required customer information and files in accordance with established procedures
• Work in cooperation with Contract Control on sales contract agreements
• Accounts receivable management for assigned accounts, and expedite final payment on new installation/modernization projects when the elevator is completed
• Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures
• Work in cooperation with Fulfillment Team to ensure proper project management, e.g. complete booking papers and design details, upload project data, material ordering

Customer and Account Management

• Build and maintain favorable client relationships
• Ensure customer needs or enquiries are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution
• Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized
• Assist architects and/or developers with application of company products through layout data and specifications

What you bring

• Bachelor Degree – preferably in Business Administration or Engineering
• Proficient in MS Office
• Communication: Communicate clearly and articulately
• Customer Service: Demonstrate customer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
• Negotiation: Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
• Persuasion: Motivate customers to act or react in a manner to support business growth
• Presentation: Ability to present materials clearly and engage audience
• Problem Solving: Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• Teamwork: Ability to interact with all levels and be an integral part of the operation

This is a current open role, and no artificial intelligence is utilized in the hiring or evaluation process. Our approach ensures fairness, compliance with provincial legislation, and recognition of the unique contributions each team member brings.

The budgeted salary range for this role is $69,000 to $90,000 CAD. Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location and organizational needs.

What’s in it for you?

• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match