Field Services Technician

D&L Engineering Sales Limited; Antigonish; On-site; CAD 45,000 - 65,000; Full time

Job summary

D&L Engineering Sales Limited is seeking a Field Services Technician for their Antigonish location. The role involves various in-field services such as installation and maintenance of fire protection systems. Ideal candidates will possess mechanical trade qualifications, strong communication skills, and a customer-focused mindset while ensuring safety in executing high-quality work.

Benefits

Competitive Wages

Comprehensive Health, Dental and Insurance Programs

Employee and Family Assistance Program

Employer Matching Retirement Savings

Paid Time Off and Flex Time

Paid Training and Development Opportunities

Qualifications

• 2+ years field experience across various industries.
• Fire service certifications and/or suppression training considered an asset.
• Valid Drivers License required.

Responsibilities

• Install, inspect, and maintain fire protection equipment.
• Evaluate plans and customer requests for solutions.
• Mentor other team members and participate in emergency service.

Skills

Mechanical aptitude

Attention to detail

Customer service skills

Communication skills

Flexibility

Education

Diploma in a mechanical trade

Job description

D&L Engineering, is a multi-industry services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection, and testing services and 24 / 7 / 365 support in Life Safety, Fire, power utilities, oil refineries, industrial manufacturing plants, telecommunication complexes, institutional and commercial facilities, etc. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions, and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.

Being a part of our team, you will be able to experience many of the benefits below.

• Competitive Wages
• Comprehensive Health, Dental and Insurance Programs
• Employee and Family Assistance Program
• Employer Matching Retirement Savings and Financial Planning Support
• Paid Time Off (including Flex Time and a Variety of Observed Holidays)
• Paid Training and Development Opportunities, and much more!

As a Field Services Technician , you will be responsible for a wide variety of in-field services such as installing, inspecting, maintaining, modifying, and servicing fire protection equipment and fire suppression systems at commercial, industrial, and institutional sites. Additional, but not limited to duties of this role includes :

• Reading and interpreting diagrams, specifications, schematics, and operational / product manuals;
• Evaluating plans, customer requests, code, and non-conformance issues to determine specific solutions and recommendations for customers and management;
• Preparing stock materials for daily execution of assigned work orders and optimizing material utilization;
• Supporting take offs and preparing proposals / quotations as required;
• Completing daily reports of completed work orders and activities;
• Ensuring safe work practices are followed safety leadership is demonstrated in all aspects of the job;
• Mentoring other team members including trainees and field service labour; and
• Participating in 24 / 7 on-call / call out emergency service.

The successful candidate would bring a variety of competencies to the role including :

• Ability to safely execute high quality work
• Professional and customer service focused mindset
• High level of self motivation
• Keen attention to detail
• Strong communication and customer service skills
• Ability to work collaboratively with colleagues and clients
• Flexibility to address changing situations / priorities and solve problems as they evolve
• Mechanical aptitude and a mindset towards continuous learning,
• Ability to use / learn technology solutions in the execution of their work is a must.
• Ability to travel to and work out of remote client sites. Overtime and overnight travel will be required; therefore, hours of work / schedule will vary.

Candidate must also possess the following experience and training credentials :

• 2+ years field experience across various industries and a diploma in a mechanical trade would be preferred.
• Fire service certifications and / or suppression training would be considered an asset.
• A valid Drivers License
• NOTE : All combinations of education and experience will be considered.
• NOTE : Candidates who advance through the hiring process will be required to submit a current Certificate of Conduct and Drivers abstract.

If you are excited by the opportunity to contribute to an extraordinarily successful and growing company and are interested in being part of a dynamic team, we want to hear from you.

We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply.

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Field Service Technician • Antigonish, NS, Canada