Field Service Technician — Packaging Equipment & PLC/VFD Expert

BUNZ; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Great Place to Work certification

Job summary

Bunzl Canada Inc. is seeking a Service Technician to provide excellent customer service while servicing packaging equipment and related machinery in Western Canada.

You will perform maintenance, installations, and repairs, while maintaining customer records and building strong customer relationships. The role requires a mechanical/electrical/robotics background with at least 2 years’ experience, PLC and VFD programming skills, and the ability to work in a fast-paced environment.

Qualifications

• Mechanical/electrical/robotics background or certification.
• Minimum 2 years of experience.
• PLC and VFD programming experience.
• Strong communication and organizational skills.

Responsibilities

• Perform planned and preventive maintenance on company product lines and competitive equipment.
• Complete customer service breakdown calls and repairs as scheduled.
• Prepare new equipment for installation and in-service.
• Maintain customer records and profiles.
• Prepare and complete customer work orders, warranty claims and parts orders.
• Build and maintain relationships with customers, sales staff and management.
• Troubleshoot mechanical and electrical problems using manuals and manufacturer support.

Skills

Mechanical/Electrical/Robotics

PLC programming

VFD programming

Customer service

Organizational skills

Communication skills

Education

Trade certification or related training

Tools

PLC programming tools

VFD programming tools

Job description

Bunzl Canada Inc. is seeking a Service Technician to provide excellent customer service while servicing packaging equipment and related machinery in Western Canada.

You will perform maintenance, installations, and repairs, while maintaining customer records and building strong customer relationships. The role requires a mechanical/electrical/robotics background with at least 2 years’ experience, PLC and VFD programming skills, and the ability to work in a fast-paced environment.