Field Service Technician (Mid-West Territory)

Gea Group; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

Gea Group is seeking a Field Service Technician to evaluate, troubleshoot and repair GEA mechanical equipment at customer sites across Canada. You will perform service tasks, document reports and coordinate with customers to ensure equipment reliability.

The role requires 3–5 years of field service experience, a relevant diploma, and a willingness to travel up to 75% (including possible international travel). Strong PLC knowledge and knowledge of centrifuge/decant systems are a plus.

Qualifications

• 3 to 5 years experience in field service or maintenance.
• Diploma in Mechanical Engineering Technology, Heavy Duty Mechanic, Millwright, or equivalent.
• Willingness to travel up to 75% within Canada and possibly the US.
• Flexible schedule and ability to work at customer sites.
• Passport valid for international travel.
• Knowledge of centrifuge and decanter systems is advantageous.
• Experience with process and electrical systems is a plus.
• Allen Bradley PLC / control panel experience is advantageous.

Responsibilities

• Troubleshoot, install and repair GEA equipment at customer site.
• Basic PLC parameter entry
• Perform service and properly fill out and submit reports and related documents.
• Investigate problems, make repair recommendations and perform equipment upgrades.
• Perform in house repair and testing of equipment as needed.
• Perform preventative maintenance services.
• Work the necessary hours, including reasonable overtime as required, to satisfy the customer and/or complete the task.
• Follow up with customers and affiliates as required.
• Perform the required research needed to provide the customers with the correct parts, diagrams, documents, etc.
• Travel up to 75%
• Contributes to team effort by completing all tasks as may be assigned by the supervisor.

Skills

Field service

Troubleshooting

Electrical/PLC knowledge

Documentation

Customer communication

Education

Diploma in Mechanical Engineering Technology or equivalent

Tools

Centrifuge systems

Decanter systems

Job description

Responsibilities / Tasks

As a Field Service Technician, you will be tasked to evaluate, troubleshoot and repair the GEA Mechanical Equipment at various customer sites and various industries located in the Mid-West Territory.

Essential Duties/Responsibilities

• Troubleshoot, install and repair GEA equipment at customer site.
• Basic PLC parameter entry
• Perform service and properly fill out and submit reports and related documents.
• Investigate problems, make repair recommendations and perform equipment upgrades.
• Perform in house repair and testing of equipment as needed.
• Perform preventative maintenance services.
• Work the necessary hours, including reasonable overtime as required, to satisfy the customer and/or complete the task.
• Follow up with customers and affiliates as required.
• Perform the required research needed to provide the customers with the correct parts, diagrams, documents, etc.
• Travel up to 75%
• Contributes to team effort by completing all tasks as may be assigned by the supervisor.

Your Profile / Qualifications

• 3 to 5 years experience

• Professional or Collegian Diploma (Mechanical Engineering Technology, Heavy Duty Mechanic, Millwright or similar)

• Travel Requirement at least 75% of the job requires travel in the province of Quebec with the possibility of service related visits to other Canadian provinces as and when required.

• The Candidate must be able to accommodate a flexible working schedule

• Must have Valid passport and be eligible to work in CA and USA when required.

• International travel is also a possibility for training and other requirements candidate must be able to travel internationally as well

• Knowledge of Centrifuge and Decanter systems required/ and advantageous

• Or candidate must demonstrate skills and knowledge applied in other mechanically Relatable Equipment

• Process and electrical knowledge and experience is advantageous

• PLC (Allen Bradley is a plus) / Programming / Control Panel experience is considered advantageous