Field Service Technician I

LB Foster; British Columbia; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their team, focused on providing installation and maintenance support for innovative friction management solutions. This role offers the opportunity to travel across North America, working outdoors and engaging with clients to ensure the highest standards of service and safety. The company values work/life balance and offers flexible scheduling, along with comprehensive tuition reimbursement and career development opportunities. If you're eager to contribute to a team that prioritizes integrity and innovation, this could be the perfect fit for you.

Benefits

Work/Life Balance

Schedule Flexibility

100% Tuition Reimbursement

Career Development Opportunities

Flexible Work Culture

Qualifications

• High school graduate or equivalent required.
• 0-2 years of hydraulic, mechanical, pneumatic, electrical experience preferred.

Responsibilities

• Travel weekly for installation, maintenance, and troubleshooting support.
• Liaise with customers and internal departments for product development.

Skills

Communication Skills

Time Management

Reliability

Professionalism

Basic Hand and Power Tools

Writing Skills

Education

High School Diploma

Tools

Microsoft Office

Impact Equipment

Power Tools

Hand Tools

Job description

Who We Are…

At L.B. Foster, our culture reflects our passion for integrity, accountability and safety. We have a long history of providing a safe workplace for our employees, striving to be good stewards for the environment and establishing strong and respectful relationships with our customers and communities. These fundamentals have provided the foundation upon which we have managed our business for more than a century.

We continue to strengthen our culture with a focus on SPIRIT. Within the company lies a spirit of teamwork and innovation that drives a culture around continuous improvement and high performance.

S – Safety

P – People

I – Integrity

R – Respect

I – Innovation

T – Teamwork

As a purpose-driven business, L.B. Foster looks to combine financial success with social and environmental responsibility. By integrating purpose into our business model, strategies and operations we strive to create a more sustainable, equitable and prosperous world.

We innovate to solve the world’s most complex infrastructure problems.

1. Rail Solutions: our end-to-end critical engineering solutions fulfill an essential role in maintaining the safe and reliable operation of railroad networks around the world.
2. Infrastructure Solutions: we are experts in the design, manufacture and deployment of advanced technologies that positively impact the built environment.

To learn more about our innovation to solve global infrastructure challenges, visit L.B. Foster.

Who You Are…

• High school graduate or equivalent required.
• 0-2 years of hydraulic, mechanical, pneumatic, electrical experience preferred.
• Boom crane experience a plus.
• Require valid driver’s license and driver’s abstract.
• E-Railsafe required upon hire, plus other customer-based training as may be required to access work sites.

What Do You Need…

• Experience using basic hand and power tools.
• Strong communication (verbal and computer) and time management skills.
• Experience with Microsoft Office Software (Word, Excel, etc.) a plus.
• A high degree of reliability, professionalism, and the ability to work independently with minimal supervision are critical attributes for this position.
• Sound writing skills for work report submissions.
• Ability and willingness to follow all applicable safety and operating rules for client railways in a professional and conscientious manner.
• Must wear Personnel Protective Equipment (PPE) (Hard Hat, Safety glasses, Gloves and Hearing protection as required).
• May be required to act as a watchman/lookout and shall devote full attention to detecting the approach of trains and communicating a warning thereof to other personnel.
• While performing the duties of this job, the employee is occasionally required to stand, sit, walk, use hands and fingers to handle or feel objects, tools, or controls, reach with hands and arms, climb, balance, stoop, kneel or crouch, for prolonged periods of time.
• Will be required to operate impact equipment, power tools, hand tools under heavy loads, and manual earth-moving tools as required for trenching of ditches to bury hoses and electrical cables.
• Overtime hours may be necessary as workloads dictate. This may include weekdays, weekends and/or holidays.

Responsibilities:

• Traveling on a weekly basis to provide installation, maintenance, troubleshooting/repair and customer training support for all LB Foster friction management lubricators. Extensive travel to work sites throughout North America is required on a weekly basis.
• Liaise with external customers and internal company departments for product development and relationship-building initiatives.
• Ability to work outdoors on railway tracks under a variety of weather conditions.
• Responsible for managing personal travel expense account, individual or company-supplied mechanics tools, company-issued credit cards where applicable.
• Handles basic issues and problems, refers more complex issues to higher-level staff.
• All other duties as assigned.

Why L.B. Foster? Here are just some of our great offerings:

• Priority on work/life balance and schedule flexibility.
• 100% tuition reimbursement.
• Flexible work culture and environment.
• Career development and advancement opportunities.

Qualifications Education:

Required: High School Diploma

Preferred: Boom crane experience a plus. 0-2 years of hydraulic, mechanical, pneumatic, electrical experience.