Field Service Technician Edmonton, AB

BearCom; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation & Time Off

Company Matched RRSP Plan

Tuition Reimbursement

Job summary

BearCom is seeking a Field Service Technician II in Edmonton responsible for the installation and support of wireless communications systems. This role requires mid-level programming, equipment servicing, and customer consultation to meet specific needs.

Ideal candidates will have extensive experience in service technician roles, electronics, and RF equipment. Benefits include competitive compensation, medical insurance, paid vacation, and more.

Qualifications

• 3+ years of Service Technician experience in related fields.
• Good knowledge of electronic systems and networks.
• Proficiency in reading blueprints and schematics.

Responsibilities

• Create mid-level programming codeplugs for systems.
• Install and service wireless communication equipment.
• Recommend equipment that meets specific customer requirements.

Skills

Proficient Electronics Background

Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment

Understanding of Two-Way Radio Theory and RF Propagation

Competence with Test Equipment

IP Networking Experience

Proficient in MS Office Suite

Education

Associate degree in Electronics Technology or equivalent

Alarm License certification

Tools

Communications Service Monitors

Wattmeters

Multimeters

Job description

Job Overview

As a Field Service Technician II with BearCom, you will be responsible for the installation and support of wireless communications systems. Your role involves creating mid-level programming codeplugs, installing and servicing wireless communications equipment, recommending equipment that meets customer requirements, and occasionally traveling regionally or working on-call hours.

Responsibilities

• Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
• Install and Service Wireless Communications Equipment (UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
• Recommend Appropriate Equipment and Hardware that meets Customer Requirements
• Travel Regional and/or Overnight and be available for On-Call Hours as required

Preferred Qualifications

• Proficient Electronics Background
• Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
• Understanding of Two-Way Radio Theory and RF Propagation Characteristics at various Frequency Bands
• Competent Operating Test Equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters)
• IP Networking Experience
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Valid Driver’s License
• Drug Screening, Motor Vehicle Record, and Background Checks are part of the hiring process

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, installing and commissioning video and access control type systems
• Good base knowledge of networks and electronic systems
• Read basic blueprints, schematics, manuals, and other specifications to determine installation procedures
• Proficiency in operating various test equipment including utility software applications, network testers, and multi-meters
• Proficiency with MS Office Suite (Word, Excel)
• Active or former Alarm License certification
• Hold one or more computer or computer networking certification (e.g., CompTIA A+, Network+, Security+, ETA-I CST, NCT, ICT, NST, WNT, Cisco CCNA or prerequisite Cisco certification)
• Associate degree in Electronics Technology or equivalent, or military training in electronics (preferred)
• Preferred experience with Avigilon or similar video and access control security systems
• Security Clearance preferred
• Team driven individual in dynamic work environment, self-driven to perform even without outside direction
• Proof of vaccination against Covid-19 virus unless medical or religious exemption applies
• Valid Drivers license
• Drug screenings and background checks part of hiring process

Benefits

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

Equal-Opportunity Employer

BearCom is proud to be an equal‑opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.